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Crew & Passenger Messaging System

The New Digital Communication Channel for Mariners!

Precisely designed for intra-ship crew communication on merchant ships, container ships, cruise ships, yachts, and other vessels!

Instruct your standing orders, ballast operations, night orders, search and rescue operations, and other ship management activities to your junior or deck officers with the technologically advanced communication app for instant messaging for shipping professionals. This crew member messaging system can be deployed on your ship/cruise as it supports on-premise deployment.

Failures in intra-ship, ship-to-ship, and ship-to-shore communication could result in serious accidents & loss of life.

Challenges that mariners face with communication at sea:

Ships cannot stay online due to limited internet bandwidth.
Disturbances in the VHF, MF, and HF Radio communication.
Delayed deliveries of spare parts, inventory, food and other things from the shore office effects the performance of the ship.
Emails are not delivered if the internet doesn’t work.
Marine Incidents such as loss of a person from a ship, collision with a ship, significant damage caused by a ship’s operation to a ship or to a person, etc.
Mis-management of information such as misunderstanding gestures, signs and verbal communication.
Pirate Alerts and communication

Solutions from Troop Messenger

Works with VSAT or any low bandwidth internet options that ships have access to, at the time of sail.
Deploy it on your intra-ship communication servers using the On-Premise service offering.
Works across high-latency networks
Helps you check the unlimited chat history of mis-communicated data.
Allows you to share the emergency sign language with its in-built message-icons facility.
Works with your Shipboard Internet and Wi-Fi

Troop Messenger meets the voracious demands of crew, passengers for connectivity

With our mariner-friendly chat application for ship crew, you could overcome communication challenges that occur in your cargo vessels, towing vessels, cruise ships, and other vessels. This vessel management software for communication provides features, deployment models, and facilities to suit the communication ecosystem of your ships.

Messaging

Use various forms of messaging facilities such as audio, 1:1, group, fork out, self, burnout, and video messages to communicate with the crew on the ship's operations.

Voice-Video Conferencing

Make 1:1 or group audio-video calls with the ability to remote screen share and control to connect with your crew members on the ship or on the ground to share situational awareness information.

On-Premise

Secure on-premise installation in your own ships and on-land Data Centers with layered security options (e.g, SSL, VPN, and DMZ). This On-premise chat app lets you operate behind your firewall or in your private cloud such as Azure, Google cloud or AWS.

Backup and Restoration

Store all the message conversations, call data, and files to a secondary device to recover them if they are lost or damaged due to sea incidents, power outages, human error, and other factors.

Units & User Authorization

This messaging app for seafarers help you split your crew as ship-based and shore-based for faster traceability. Obtain permissions before connecting to the crew of Deck, Engineering, Steward’s and other departments with User Authorizations.

Role-based Access Controls

Admins can use role-based access controls to grant or restrict feature access based on the crew’s role defined within the company to ensure security.

Troop Messenger for Cruise Lines to Improve Your Operational Efficiency

The messaging app for Cruise round-trip voyages helps the crew and the passengers of the Ship connect with each other to know the itinerary of the shore excursion with the help of two-way messaging and audio-video calling, and others. Use this cruise line messaging app.

For Crew: Create a dedicated channel(group) for sharing Automatic Identification System(AIS) messages with vessel ID, position, course, and speed to other ships and AIS base stations for collision avoidance.

For-Passenger : Keeps your family stay connected all the time with your family and friends to let you not miss events via instant chats, short voice notes, and fun video messages.

For Cruise Ship Owner: The best way to communicate on a cruise is through a texting app for cruise lines. Instead of creating a customized app from scratch, this ready-to-use web-based and mobile-based works offline within your on-premise servers. Integrate our chat APIs in your passenger app to make them connected at all the time.

Stay connected all the time while aboard a yacht

Troop Messenger which is designed to work offline is one of the best apps for Yacht and Super Yacht that makes your cruising experience stay connected with your dear ones and the crew, all the time. You can fit this cruising app into your on-premise communication servers and network and wireless communication ecosystem for the effective communication of the crew.

Type a text message, make a call, or send a video at your leisure time
Use clear voice notes and video messages to convey any sea emergencies.
Connect to your office via 1:1 or group conferences to balance your work life from Yacht.
Carry and access your personal and work files from Troop Messenger’s central file repository.
Get it customized with your business logo to make it personalized.
Connect to your office via 1:1 or group conferences to balance your work life from Yacht.

Scale up your crew management system on your commercial vessels & yacht.

As a part of your digitalization efforts across onboard vessels, integrate Troop Messenger’s digital workspace on your Maritime VSAT stations or on your on-premise servers to let your crew communicate and collaborate across the entire fleet. Transfer information between the deck and the engine departments of the ocean liners, using this shipping activity message app to communicate your shipboard duties of: