Sources at risk
Conversations with sources and whistleblowers sit on personal apps and phones the organisation cannot protect or wipe.
Media production collaboration
Secure Collaboration for Newsrooms, Studios and Publishers
Troop Messenger gives newsrooms, production crews and publishing teams one encrypted place for chat, calls, alerts and file sharing, so stories move fast and sources, scripts and unreleased content stay protected.
- Enterprise-Grade Security
- Live location for field crews
- Controlled freelancer access
Definition
What Is a Secure Media Collaboration Platform?
A secure media collaboration platform is a messaging, calling and file-sharing workspace where editorial, production and publishing teams coordinate in real time, with end-to-end encryption to protect sources, scripts and unreleased content. Troop Messenger provides this for newsrooms, broadcasters, studios and publishers on desktop, mobile and web.
Media teams are spread across desks, locations, edit suites and freelancers. Troop Messenger keeps them in one governed workspace: field crews share live location and audio notes, editors run the desk in channels, freelancers and vendors join as controlled guests, and confidential conversations can disappear once they are done.
| What it is | Encrypted chat, calls and file sharing for media teams |
|---|---|
| Who uses it | Newsrooms, field crews, production, post-production, publishing |
| Deployment | Cloud (SaaS), private cloud or on-premise |
| Time to go live | Within 24 hours for most deployments |
| Field features | Live location, audio messages, low-bandwidth calls |
| Protection | End-to-end encryption, Burnout, anti-screenshot, guest controls |
| Integrations | Webhooks, REST APIs, Outlook plugin, custom connectors |
| Standards | Aligned with GDPR, ISO 27001 practices and DPDP |
The problem
Why Production Communication Leaks and Lags
Media runs on speed and trust. Most teams still coordinate on personal chat apps and email, which are slow to govern and easy to leak.
Unreleased content leaks
Scripts, cuts, covers and embargoed stories travel as attachments and screenshots with no control over where they go.
Field crews out of sight
Desks lose track of reporters and crews on location, and weak networks break calls when it matters most.
Freelancers everywhere
Freelancers, agencies and vendors are added to groups and never removed, keeping access long after the job ends.
Use cases
How Media Teams Use Troop Messenger
From the breaking news desk to the publishing house, six ways media and entertainment teams collaborate on Troop Messenger.
01
News desks
Breaking news coordination
The desk runs breaking stories in a channel; reporters file updates, audio notes and photos from the field, and editors assign and approve in the thread.
Features used: Groups, audio messages, live location, read receipts
02
Investigative teams
Source protection
Speak with sources in end-to-end encrypted, self-destructing Burnout chats that leave no trace once the window closes.
Features used: E2E encryption, Burnout, anti-screenshot
03
Film and TV production
Production and call-sheet updates
Send call sheets, schedule changes and location details to the whole crew at once and see who has read them.
Features used: Broadcast groups, Forkout, scheduled messages
04
Post-production
Reviews with vendors
Bring editors, VFX and sound vendors into specific channels as guests to discuss cuts and notes, with screen sharing on calls.
Features used: Orange Member, screen sharing, File Deck
05
Broadcast and live events
Live operations alerts
Playout, streaming and monitoring alerts post into the operations channel with urgent priority, so the team reacts before viewers notice.
Features used: Webhooks, Notify, conferencing
06
Publishing
Authors, editors and production
Editors, authors, designers and printers work on manuscripts and covers in controlled channels, with version history on every file.
Features used: Guest access, version history, file preview
Features
Everything Media Teams Need, in One Platform
Fast messaging and calls for the desk and the field, with controls for sources and unreleased content.
Live location sharing
See where reporters and crews are and send the nearest one.
Audio messages
File a voice note when typing is not an option.
Low-bandwidth calls
Calls tuned for weak, congested and high-latency networks on location.
Units
Organise teams and departments separately while managing communication across the organisation.
Urgent and SOS alerts
Notify makes breaking updates and safety alerts stand out.
Multi-language
Teams use the app in the language they work in.
Burnout confidential chat
Chats that leave no trace once the window closes.
Anti-screenshot control
Restrict screenshots in sensitive channels.
Orange Member guests
Freelancers and vendors see only the channels you share, and are removed in one click.
File preview
Review files in the app without downloading copies
Message recall
Recall a message sent to the wrong group within a set time window.
Remote wipe
Lock and wipe the app on a lost or stolen device.
1:1 & Group Messaging
Secure one-to-one and group conversations.
Group Management
Group Management Create, organise and administer team groups.
Message Recall
Recall a sent message within 10 minutes; the recipient’s copy disappears too.
iBuzr
Store and reuse canned replies and templates.
Universal Search
Find any message, file or contact across the full history.
Forkout
Send one message or file to hundreds of users and groups in a single action.
Audio and video calls
Encrypted one-to-one and group calls on desktop, mobile and web.
Conferencing with controls
Multi-party video conferences with host controls to mute, remove and manage participants.
Screen Sharing
Share screens during calls to review banking workflows, reports and documents with relevant teams.
Low-bandwidth optimisation
Calls tuned for weak, high-latency or congested networks.
Noise suppression
Background noise reduction for clear audio in loud environments.
Scheduled Meetings
Schedule meetings with reminders and ensure important discussions stay on track.
Encryption
Uses established cryptographic mechanisms, including ECDH, the SECP384R1 curve, PBKDF2 and AES-256
SSO, LDAP and MFA
SAML and OAuth single sign-on, LDAP and Active Directory sync, and multi-factor authentication including biometrics.
Role-Based Access Controls
Permissions at feature level, not just account level.
Audit logs and retention
Timestamped, exportable activity logs and configurable data retention policies.
Mobile Device Management
Compatible with solutions from all major MDM providers.
Anti-screenshot and IP whitelisting
Restrict screenshots of sensitive chats and limit access to approved networks.
Why media teams choose us
Six Things Built for Media and Publishing
Built for teams whose sources and stories are their most valuable assets.
01
Encryption by default
Messages, calls and files end-to-end encrypted with Double Ratchet, 3-DH, Curve25519, AES-256 and HMAC-SHA256.
02
Burnout for sources
Self-destructing chats for conversations that must not persist.
03
Freelancer access that ends
Orange Member guests are scoped to specific channels and removed the moment the job is done.
04
Field-ready calling
Low-bandwidth calls, offline messaging and live location for crews on location.
05
Broadcast to the whole crew
Call sheets and changes reach everyone at once, with read receipts.
06
Host it where you choose
Cloud by default; private cloud or on-premise if your legal team wants sources on your own servers.
Deployment
Cloud for Speed, Your Own Servers for Sources
Most media teams start in our cloud and are live the same day. Organisations with sensitive investigative work can keep everything in their own cloud tenancy or data centre.
Private cloud
Run Troop Messenger in your own cloud account when your security team wants control of the tenancy without running servers in-house.
- Your own AWS, Azure or GCP tenancy
- Data stays in the region you choose
- Managed and updated with our team
Cloud (SaaS)
The fastest way to connect desks, crews and freelancers. We host, secure and update; your admins control users, guests and policies.
- Live within 24 hours for most teams
- Desktop, mobile and web apps
- Admin Dashboard, Feature Access Controls included
On-premise
For teams that want every message, call and file inside their own data centre, including fully air-gapped networks.
- 100% on your own servers, behind your firewall
- Works on your intranet without internet
- Docker install on Linux or Windows Server
Some newsrooms run investigations on-premise and everything else in the cloud.
Get started
Keep Your Stories and Sources Safe
Tell us about your newsroom, studio or publishing house. We will set up a trial workspace or show you a demo built around your desk, production or editorial workflow.
What happens next
GET IN TOUCH
Talk to our deployment team
Tell us about your requirements and we'll get back to you shortly.
How we compare
How Troop Messenger Compares for Media
Media teams researching cloud collaboration tools usually compare us with consumer chat apps, generic cloud team chat and email.
| Capability | Troop Messenger | Consumer messaging apps | Generic cloud team chat | |
|---|---|---|---|---|
| Your organisation owns and manages every account | Yes, central admin console | No, personal accounts | Yes | Yes |
| Choice of cloud, private cloud or on-premise | Yes, all three | No | Varies, mostly cloud only | Varies |
| Audit logs and retention policies | Yes | No | Varies by plan | Partly |
| Instant deprovisioning and remote device wipe | Yes, with MDM | No | Partly | Partly |
| Controlled guest access for partners | Yes, Orange Member | No | Varies by plan | Partly, hard to control |
| Self-destructing confidential chats | Yes, Burnout | Varies by app | No | No |
| Live location of field crews | Yes | Partly, personal sharing only | No | No |
| Screenshot restriction in sensitive channels | Yes | Varies by app | No | No |
Platform
Works Alongside Your Newsroom and Production Systems
Troop Messenger handles the conversations around your newsroom, production and publishing systems, and connects to them where it helps.
Integrations
- Webhooks and REST APIs
- Outlook plugin
- Monitoring and Syslog
- Zapier (cloud edition)
- Custom connectors
People and access
- Orange Member guest access
- SSO, LDAP and Active Directory
- MFA with biometrics
- Role-based access
- Remote deprovisioning
Scale and resilience
- 100,000+ concurrent users
- Clustering and active-active failover
- Backup and disaster recovery
- Zero-downtime updates
- Uptime SLA agreed per contract
Available on
- Windows
- macOS
- Linux
- iOS
- Android
- Web
FAQ
Media Collaboration FAQs
The best collaboration platform for media companies is fast enough for breaking news and live production and secure enough for sources and unreleased content. Troop Messenger combines encrypted chat, calls and file sharing with live location, Burnout chats, anti-screenshot control and controlled guest access.
Production teams use broadcast groups for call sheets and schedule changes, channels per department or location, calls with screen sharing for reviews, and guest access for vendors and freelancers.
Yes. Orange Member guest access lets you invite freelancers, agencies and vendors into specific channels only, and remove them in one click when the job ends.
Yes. Live location sharing, audio messages, offline message queuing and calls optimised for low bandwidth keep crews connected on weak networks.
Both. Most media teams use the cloud edition, which is live within 24 hours. Private cloud and on-premise editions are available for organisations that want sensitive material on their own infrastructure.
Yes. Teams can share scripts, production documents, images, and other files within their workspace. Access controls, file previews, and screenshot restrictions can help reduce unwanted exposure of sensitive material.
Yes. Broadcast groups and Forkout allow authorised users to distribute announcements, call-sheet changes, schedule updates, and other important information to multiple recipients.
Yes. Editors, production staff, and external vendors can exchange files, discuss feedback in conversations, and use calls with screen sharing to review material together. This supports coordination between teams working from different locations.
Yes. Organisations can choose cloud, private cloud, or on-premise deployment based on their infrastructure and data-control requirements. On-premise deployment can also support organisations operating within isolated networks, subject to the applicable deployment configuration.
Contact our team to discuss your newsroom, studio, production, or publishing workflow. We can help you explore the relevant features, arrange a product demonstration, and evaluate suitable deployment options.
Move at the Speed of the Story, Securely
Start with one desk or one production. Most teams are live within a day.
