Officers fall back on personal apps.
Operational chat on personal messaging apps is outside the agency’s control, record and retention rules.
Secure communication for police and investigation agencies.
Troop Messenger gives police forces and investigation agencies one secure platform for control rooms, officers on patrol, investigators and joint task forces. It runs on the agency's own servers or air-gapped, keeps every message under the agency's control, and gives each case and task force its own need-to-know space.
- On Agency Servers
- Case Channels
- Task Forces
What Is Secure Communication for Law Enforcement?
Secure communication for law enforcement is messaging, calling and file sharing for officers and investigators that runs on infrastructure the agency controls, with access limited by role and case, so operational and investigative information never sits on personal apps or someone else's cloud.
It covers the control room, officers on patrol, investigators and the task forces that bring agencies together, with a record the agency owns.
| Deployment | Agency data centre, shared regional platform or fully air-gapped |
|---|---|
| Access | By role, unit and case, with approval to cross units |
| Encryption | End-to-end with ECDH key exchange, AES-256 and PBKDF2 |
| Authentication | Five-method MFA, LDAP, Active Directory and SAML SSO |
| Audit | Every action logged, exportable to your SIEM through Syslog |
| Field | Live location sharing and requests from mobile |
| CJIS Security Policy | Supports controls such as MFA, encryption and audit logging |
| Free trial | 15 days, all Enterprise Features |
Why Policing Needs Its Own Messenger
A leak can end an investigation.
One forwarded message can expose an operation, a witness or a source.
Task forces cross agency lines.
Police, customs, financial crime and prosecutors need to share a case without sharing everything else.
Cases end up in court.
Disclosure and review need a complete, reliable record of who said what, and when.
Built for Criminal Investigations
From the first report to the courtroom, every case gets its own secure space, and only the people on the case can see it.
01
Case channels
One channel per case or operation, with members added and removed by the case lead.
02
Files with an audit trail
Documents, photos and recordings shared in the case, with every access logged. Works alongside your evidence management system.
03
Joint task forces
Each agency in its own unit; prosecutors and partner agencies join as guests on the case only.
04
Sensitive sources
Handler conversations kept on agency servers in disappearing chats, never on personal phones.
05
Surveillance operations
Live location, voice messages and urgent alerts for teams on the ground.
06
A record for disclosure
Messages and files searchable and retrievable for review and disclosure.
Three Ways to Deploy.All of Them Under Agency Control.
Deployment model
Shared Regional Platform
Runs on
A government or sovereign cloud shared by several forces
Built for
Regional and local police working together
Data leaving agency control
Never
Deployment model
Agency Data Centre
Runs on
Servers in the agency’s own data centre, behind its firewalls
Built for
National and regional police and investigation agencies
Data leaving agency control
Never
Deployment model
Air-Gapped
Runs on
A fully isolated network with no internet path, with signed offline updates
Built for
Counter-terrorism, organised crime and special operations units
Data leaving agency control
Never
Same platform. Every unit. Complete control.
Everything Your Officers Need,on One Secure Platform.
Group and 1:1 Chat
Channels per station, shift, district and operation.
Notify
Broadcasts marked regular, time-sensitive, urgent or SOS.
Read Receipts
See who has read and acknowledged an order.
Forkout
One update to many units at once.
Screen Sharing
Share the operational picture with commanders.
Trumpet
Get attention with buzzing pop-up messages and reply without opening the chat.
Location Sharing
Share and request live location from mobile.
Bulk File Sharing
Send multiple files to users or groups at once.
Voice Messages
Quick reports when typing is not practical.
Join Now
Join a briefing call already in progress.
Network Status
Officers see when they are offline and what is pending.
Group Management
Create, organise and administer team groups.
Case Channels
One secure channel per case or operation.
iBuzr
Store and reuse canned replies and templates.
Unlimited Search History
Every message and file searchable.
Burnout
Disappearing chats for sensitive conversations.
Message Recall
Recall a sent message within 10 minutes; the recipient’s copy disappears too.
Whiteboard
Map out a network of suspects together during a call.
Units per Agency
Each agency in its own unit.
User Authorization
Approval before one unit can contact another.
Orange Member Guest Access
Prosecutors and partner agencies see only their case.
Cattle Call
Scheduled briefings with partner agencies.
Video Conferencing
Group calls across agencies.
Bulk User Upload
Add a task force in one go.
End-to-End Encryption
ECDH, AES-256 and PBKDF2.
Multi-Factor Authentication
Five authentication methods.
LDAP and Active Directory
Users come from your classified directory.
Anti-Screenshot Control
Block screenshots of sensitive channels.
Audit Logs
Complete activity logs, timestamped and exportable.
Admin Dashboard
Users and 30+ feature controls.
Built for Every Law Enforcement Agency
Every station.Every case.One secure platform.
How police forces and investigation agencies use Troop Messenger.
01
National police
National and federal police
Headquarters, regions and specialist units on one controlled platform.
02
Local police
Regional and local police
Stations, control rooms and patrols coordinated by shift and district.
03
Investigations
Criminal investigation agencies
Case channels, task forces and sensitive sources handled on agency servers.
04
Financial crime
Financial crime and anti-corruption
Investigations into fraud, money laundering and corruption kept behind strict need-to-know.
05
Borders
Border, customs and immigration enforcement
Ports of entry, patrols and intelligence teams sharing alerts in real time.
06
Corrections
Prisons and corrections
Officers, control rooms and external agencies coordinated with a full record.
- Control rooms
- Patrol
- Criminal investigation
- Counter-terrorism
- Organised crime
- Cybercrime
- Financial intelligence
- Customs
- Coast guard
- Police academies
Your Agency.Your Cases.Your Decision.
Book a security briefing, run a pilot with one unit, or get a quote for your agency. Verified government enquiries receive a reply within two business days.
Security briefing
45 minutes with our solutions architect.
Pilot on your network
The complete product for one unit on your own server.
Programme quote
A formal proposal for your officers and deployment.
GET IN TOUCH
Talk to our deployment team
Tell us about your requirements and we'll get back to you shortly.
On agency servers
Built for the RulesPolicing Works Under
Troop Messenger runs inside the agency’s own environment, so it sits within the security policy and audit regime the agency already answers to.
- 1
Install on agency servers
In your data centre or isolated network.
- 2
Mirror your structure
Units for stations, specialist teams and task forces.
- 3
Connect your directory
Officers sign in with their agency identity and MFA.
- 4
Roll out by unit
Starting with investigations and the control room.
Frameworks
Law enforcementCJIS Security Policy (US)
Supports controls such as advanced authentication, encryption and audit logging; not assessed by the FBI
EU Law Enforcement Directive
Personal data processed only on agency infrastructure
UK Data Protection Act, Part 3
Supports law enforcement processing on agency servers
NIST SP 800-53
Access, audit and encryption controls
Australian PSPF
Supports protective security for official information
Records
Search and retention under agency policy
FAQ
Frequently Asked Questions
It is messaging, calling and file sharing for officers and investigators that runs on infrastructure the agency controls, with access limited by role and case. Troop Messenger runs in the agency’s data centre, on a shared regional platform or on an air-gapped network.
Each case gets its own channel, with members added and removed by the case lead. Documents, photos and recordings are shared in the case with every access logged, and prosecutors or partner agencies can join as guests on that case only.
Yes. Each agency sits in its own unit, contact between units can require approval, and partner agencies join as guests who see only the task force’s channels.
Police departments can use Troop Messenger to coordinate control rooms, patrol teams, station personnel and investigation units through individual and group chats, operational channels, voice and video calls, live location sharing, urgent alerts and file sharing.
Yes. Investigators can create dedicated channels for individual cases or operations, restrict membership to authorised personnel and share investigation-related documents, photographs and recordings. Access activity is logged to support internal review and accountability.
Yes. Troop Messenger supports separate organisational units and controlled cross-unit communication. Partner agencies, prosecutors and task force members can receive guest access to relevant case channels without gaining visibility into unrelated agency communications.
Troop Messenger uses encryption protocols, including ECDH key exchange, AES-256 and PBKDF2. Agencies can deploy it on their own infrastructure, configure role-based access, enforce multi-factor authentication and maintain audit logs to protect sensitive communications.
Troop Messenger provides audit logging for user and administrative activities, with Syslog support for forwarding logs to an agency's Security Information and Event Management (SIEM) system. This helps security teams monitor activity and support internal reviews.
Yes. Features such as Forkout and priority notifications allow authorised personnel to distribute important operational updates across multiple users or units, helping teams coordinate their response.
Troop Messenger offers licensing on a per-user or per-programme basis, with no additional charge per message. Agencies can also explore a pilot deployment on their own network to evaluate the platform before a wider rollout.
Ready to see it on your own network?
