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How-to
Chat Supportive Actions
How to recall a sent message?
Step 1 :

Note: The Recall action can be performed only on the sent messages within a timeline of ten minutes. Once the sent message time exceeds ten minutes, the recall action is not available to the sender in the drop-down arrow icon.

On the user chat window, hover your mouse on the sent chat message, Click  as directed by the arrow as shown from the below figure.

A collapsible drop-down menu is opened.

Step 2 :

Select   as directed by the arrow from the below figure.