Open the chat window of the user you want to voice call/audio call.
Click to find Audio Calling feature icon as directed by the arrow from the figure below.
A small pop-up layout(splash board) is opened.
Click on Audio Call as directed by the arrow from the figure below.
An Audio/Voice call will be initiated to the recipient user as shown in the figure below.
Note: The user who initiated the audio call can Cancel Audio/Voice call by clicking on the end button.
The recipient user can accept or decline the audio/voice call.
Note: The missed audio/voice call notification is sent to the user when the recipient user doesn’t accept or receive the audio/voice call as shown by the arrow from the figure below.
When the recipient user accepts your Audio/Voice call, you are taken to the Audio/Voice call window as shown in the figure below.
Click here as directed by the arrow as shown in the figure below to switch to your chat window.