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SupportHow to make a non-employee, vendor or customer as an Orange Member?
Note: The Admin of the Troop Messenger application has the privileges to add a non-company employee, vendor or customer as an Orange Member.
Type https://www.troopmessenger.com/ in any of your browsers. Click Login as directed by the arrow from the figure below.
Login to the application with your Troop Messenger Admin Credentials as shown from the below figure.
You are taken to the Troop Messenger page.
Click on Admin Dashboard as directed by the arrow as shown from the figure below.
You will be directed to your Troop Messenger’s Admin Page.
Click on Users tab from the dashboard, as directed by the arrow as shown from the figure below.
You are taken to the Users information window, as shown in the figure below:
Note: This window gives you the complete information of your organization’s total users list with their respective business details.
Click on ADD USER, to add a new Orange Member.
An ADD USER page is opened as shown in the figure below.
Enter your Orange Member Name and his/her public or private email id.
To make a non-employee, vendor or customer as an Orange Member, enable Orange Member check-box, as directed by the arrow from the figure below.
Note: Please consider the Optional as “not mandatory fields”, at the time of filling “ADD USER” form.
Click Next.
You will be taken to Permissions page as shown below.
Note-
- An admin of a company can set permissions to every individual orange member to whom they can chat with their employees.
Select the users to whom the Orange Member can chat.
Click Save as directed by the arrow from the figure below.
You are taken back to Users information Page.
Permissions get applied and a new Orange Member has been successfully added to your Troop Messenger application.
How to make a non-employee, vendor or customer as an Orange Member?
On the home page of Troop Messenger, click 
as directed by the arrow from the figure below.
A collapsible menu is opened as shown in the below figure.
Select Add users as directed by the arrow from the figure below.
You are taken to Add users Page.
To make a non-employee, vendor or customer as an Orange Member, enable “Is Orange Member” check-box, as directed by the arrow from the below figure.
Enter your Orange Member Name and his/her public or private email id, as shown in the below figure.
Click Add users
Note:
- Now the Orange Members have become an active participant of your company. They are seen in the users/team members list.
- The Members who have an Orange Dot next to their names shall be considered as Orange Members.
- Select them, as you select your home company employees and start a conversation.
