Each chat conversation is supported by the following chat supportive actions to ease team communication and collaboration. When you hover on each chat message, you could find a small drop-down arrow icon. Click on that to find the below listed actions:
Each and every chat message can be replied back with the encapsulated received message.
Forward enables you to resend the received or already sent message to the selected multiple individual participants or Groups at one single go.
This action enables the user to copy the sent or received chat message. The copied message can be resent to the team member/user of the application.
This action enables the user to delete the sent or received chat message. The message gets permanently deleted only at your end, and it remains active at the receiver end.
The Recall action helps the application user to delete the message permanently at both the ends (Sender and Receiver). Any sent message can be recalled within individual team members and in groups. In a scenario, where, if the user sends his/her intended message to a wrong window, then it can be recalled(deleted) immediately with this action.
Note: This action can be performed only on the sent messages within a timeline of ten minutes. Once the sent message time exceeds more than 10 minutes, the recall action is not available to the sender in the drop-down arrow icon.
The Info action gives information about each sent and received chat messages. When the user of the application clicks on this action, he/she can check the message read and delivered time.