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Go to Troop Messenger website. Open the signup page and then fill your details. Company Name>>>Your Name>>>Mobile Number>>>Your Email>>>Password>>verification mail sent to your registered mail id>>Click on link sent by Troop Messenger saying” Click here to activate your account”>> Account has been Created.
Troop Messenger is free for all the pricing plans till 31st March 2019.
There are 2 ways: I. • Go to Messenger page. On the top Left side, you will have an option - Dashboard • Click on Dashboard and you will be directed to Admin - Home • Shortcuts>>>Add>>>Employees • Start adding employees. II. By clicking on + icon at top NOTE: Only Admin can add Employees.
Yes, you can do that. The procedure to make employee as admin: 1. Go to messenger page on the website you will find a Dashboard on the top left side 2. In the shortcuts click on the admin 3. Enter the details in set role screen 4. Set them as admin.
It supports unlimited employees with multiple domains too. Remember that only the admin can add the employees.
The deletion of the account needs an email sent from the registered email address, asking for the cancellation with the reason for cancellation to support@troopmessenger.com.
Following are the upcoming features which will be released around last week of Feb, 19: February-Release: • Orange Member: Ability to add vendors/customers/employees-without-official-email. They will have an orange dot to indicate that they are orange members. And that the TM-Admin will be able to decide as to whom these orange members can chat and with whom they can't. And their features also will be made limited, if the TM-Admin of the company, chooses to. • Status Indicators: Ability for employee to quickly pick the suitable Status instantly. TM-Admin will be able to edit the status messages labels, as suitable to their business. • Admin Panel: This is going to grow into a very comprehensive panel, meant for the TM-Admins to allow him/her to change all permissions, privileges, features for the users. This is going to be the future nerve center for every business, who wants to self-define their organization's communication and collaboration channels. • Live Chat Instant Support: Within TM.
The price of Premium plan would be $1/user/month and Enterprise plan would be $5. And also post that, the cost might get changed.
Yes, the price will change after March 31st.
The price doesn’t change very often. There will be a change after every one year. The price will also change after the free trail which is till 31st March.
Go to Desktop Application. Click on your profile which is on top left corner>> go to ‘Activity’ menu>> and you will see a switch for ‘Notifications’>> Toggle it to turn ON/OFF. When the notifications are ON. the switch turns to Green.
In the Dashboard you can add multiple domains from a single account. Remember only admin can add the domains. The process to add domain as follows: 1. Go to dashboard 2. Shortcuts>>>add domain 3. Enter the domain name>>>save.
Right now, all the plans including premium and enterprise are free till March 31st, 2019. You can enjoy these benefits to the fullest. Post that date if you don’t pay the charges, you will be automatically shifted to free plan.
Steps to reset the password: 1. Go to the Desktop Application/ TM Website. 2. In the login screen click on the forgot password which will redirect you to forgot password screen. 3. Then you need to enter your registered email address. 4. A new password reset link will be sent to your registered email. 5. After clicking on verification email you can set a new password.
The person who signs up or registers in the Troop Messenger with his/her details will be the Admin of TM.
You have a facility to add multiple domains and only the admin can add domains.
Go to Troop Messenger website. Open the signup page and then fill your details. Company Name>>>Your Name>>>Mobile Number>>>Your Email>>>Password>>verification mail sent to your registered mail id>>Click on link sent by Troop Messenger saying” Click here to activate your account”>> Account has been Created.
Troop Messenger is free for all the pricing plans till 31st March 2019.
All the plans are free till 31st March 2019. After that by default you be shifted to basic plan which is a free plan.
Visit https://www.troopmessenger.com/ downloads and download the Troop Messenger for the platform of your choice.
Currently Troop Messenger won’t allow public domain to join at this moment. It allows any private domain to register. If you want to add members outside the domains that you own or operate, last week of February we are releasing a new feature called ‘Orange Member’. This feature allows you to add any users(customers/vendors/employees-without-company-email) based on their private/company emails addresses. You will be able to control as whom all these members can talk to and vice-versa.
Currently this feature of adding them with number or Gmail accounts is not available. In our next release which will be around last week of February, we are coming up with the new feature called “Orange Member”. This feature has ability to add vendors/customers/employees-without-official-email. They will have an orange dot to indicate that they are orange members. And that the TM-Admin will be able to decide as to whom these orange members can chat and with whom they can't. And their features also will be made limited, if the TM-Admin of the company, chooses to.
In the Dashboard you add multiple domains from a single account. Remember only admin can add the domains. The procedure to add the domain: 1. Go to dashboard 2. Shortcuts>>>add domain 3. Enter the domain name>>>save.
Currently this facility is not supported by Troop Messenger.
The system automatically recommends you the best which is compatible to your system.
No, TM is not an open source.
Employees bandwidth is unlimited.
• In basic plan you can add 0-50 Users • In Premium plan you can add 1-100 Users • In Enterprise plan you can add Unlimited Users
Yes, it is allowed but video calling / screen sharing feature will not work in UAE.
Go to Profile>>>Select password>>>Old password>>>New password>>>confirm password>>>Save.
Following are the steps: 1. Go to the Desktop Application/ TM Website/Mobile APP. 2. In the login screen click on the forgot password which will redirect you to forgot password screen. 3. Then you need to enter your registered email address. 4. A new password reset link will be sent to your registered email. 5. After clicking on verification email you can set a new password.
Steps to add Employees: 1. Go to Messenger page. On the top Left side, you will have an option - Dashboard 2. Click on Dashboard and you will be directed to Admin - Home 3. Shortcuts >>> Add >>> Employees. 4. Start adding employees.
Steps to add Designation and Department 1. Go to Messenger page. On the top Left side, you will have an option - Dashboard 2. Click on Dashboard and you will be directed to Admin - Home 3. Shortcuts>>>Add>>>Department 4. Shortcuts>>>Add>>>Designation.
Only messages can be deleted but not the entire chat at once.
Yes, you can. In our next release which will be around February last week we are coming up with a feature called Orange Member. This feature allows you to sign up with any private email ids and also with the phone number.
Yes, you can. In our next release which will be around February last week we are coming up with a feature called Orange Member. This feature allows you to sign up with private email ids and also with the phone number.
Yes, using our mobile apps, you can share text, media & files to other apps. Steps: 1) Select message(s) by long press. 2) Tap on share icon on the top.
When an employee is on sabbatical leave. That period in TM can be considered as inactive. When an employee is terminated from the organization, he/she can no longer be seen in TM, and they are considered in Others.
Go to Troop Messenger website. Open the signup page and then fill your details. Company Name>>>Your Name>>>Mobile Number>>>Your Email>>>Password>>verification mail sent to your registered mail id>>Click on link sent by Troop Messenger saying” Click here to activate your account”>> Account has been Created.
Troop Messenger is free for all the pricing plans till 31st March 2019.
There are 2 ways: I. • Go to Messenger page. On the top Left side, you will have an option - Dashboard • Click on Dashboard and you will be directed to Admin - Home • Shortcuts>>>Add>>>Employees • Start adding employees. II. By clicking on + icon at top NOTE: Only Admin can add Employees.
Yes, you can do that. The procedure to make employee as admin: 1. Go to messenger page on the website you will find a Dashboard on the top left side 2. In the shortcuts click on the admin 3. Enter the details in set role screen 4. Set them as admin.
It supports unlimited employees with multiple domains too. Remember that only the admin can add the employees.
The deletion of the account needs an email sent from the registered email address, asking for the cancellation with the reason for cancellation to support@troopmessenger.com.
Following are the upcoming features which will be released around last week of Feb, 19: February-Release: • Orange Member: Ability to add vendors/customers/employees-without-official-email. They will have an orange dot to indicate that they are orange members. And that the TM-Admin will be able to decide as to whom these orange members can chat and with whom they can't. And their features also will be made limited, if the TM-Admin of the company, chooses to. • Status Indicators: Ability for employee to quickly pick the suitable Status instantly. TM-Admin will be able to edit the status messages labels, as suitable to their business. • Admin Panel: This is going to grow into a very comprehensive panel, meant for the TM-Admins to allow him/her to change all permissions, privileges, features for the users. This is going to be the future nerve center for every business, who wants to self-define their organization's communication and collaboration channels. • Live Chat Instant Support: Within TM.
The price of Premium plan would be $1/user/month and Enterprise plan would be $5. And also post that, the cost might get changed.
Yes, the price will change after March 31st.
The price doesn’t change very often. There will be a change after every one year. The price will also change after the free trail which is till 31st March.
Go to Desktop Application. Click on your profile which is on top left corner>> go to ‘Activity’ menu>> and you will see a switch for ‘Notifications’>> Toggle it to turn ON/OFF. When the notifications are ON. the switch turns to Green.
In the Dashboard you can add multiple domains from a single account. Remember only admin can add the domains. The process to add domain as follows: 1. Go to dashboard 2. Shortcuts>>>add domain 3. Enter the domain name>>>save.
Right now, all the plans including premium and enterprise are free till March 31st, 2019. You can enjoy these benefits to the fullest. Post that date if you don’t pay the charges, you will be automatically shifted to free plan.
Steps to reset the password: 1. Go to the Desktop Application/ TM Website. 2. In the login screen click on the forgot password which will redirect you to forgot password screen. 3. Then you need to enter your registered email address. 4. A new password reset link will be sent to your registered email. 5. After clicking on verification email you can set a new password.
The person who signs up or registers in the Troop Messenger with his/her details will be the Admin of TM.
You have a facility to add multiple domains and only the admin can add domains.
Go to Troop Messenger website. Open the signup page and then fill your details. Company Name>>>Your Name>>>Mobile Number>>>Your Email>>>Password>>verification mail sent to your registered mail id>>Click on link sent by Troop Messenger saying” Click here to activate your account”>> Account has been Created.
Troop Messenger is free for all the pricing plans till 31st March 2019.
All the plans are free till 31st March 2019. After that by default you be shifted to basic plan which is a free plan.
Visit https://www.troopmessenger.com/ downloads and download the Troop Messenger for the platform of your choice.
Currently Troop Messenger won’t allow public domain to join at this moment. It allows any private domain to register. If you want to add members outside the domains that you own or operate, last week of February we are releasing a new feature called ‘Orange Member’. This feature allows you to add any users(customers/vendors/employees-without-company-email) based on their private/company emails addresses. You will be able to control as whom all these members can talk to and vice-versa.
Currently this feature of adding them with number or Gmail accounts is not available. In our next release which will be around last week of February, we are coming up with the new feature called “Orange Member”. This feature has ability to add vendors/customers/employees-without-official-email. They will have an orange dot to indicate that they are orange members. And that the TM-Admin will be able to decide as to whom these orange members can chat and with whom they can't. And their features also will be made limited, if the TM-Admin of the company, chooses to.
In the Dashboard you add multiple domains from a single account. Remember only admin can add the domains. The procedure to add the domain: 1. Go to dashboard 2. Shortcuts>>>add domain 3. Enter the domain name>>>save.
Currently this facility is not supported by Troop Messenger.
The system automatically recommends you the best which is compatible to your system.
No, TM is not an open source.
Employees bandwidth is unlimited.
• In basic plan you can add 0-50 Users • In Premium plan you can add 1-100 Users • In Enterprise plan you can add Unlimited Users
Yes, it is allowed but video calling / screen sharing feature will not work in UAE.
Go to Profile>>>Select password>>>Old password>>>New password>>>confirm password>>>Save.
Following are the steps: 1. Go to the Desktop Application/ TM Website/Mobile APP. 2. In the login screen click on the forgot password which will redirect you to forgot password screen. 3. Then you need to enter your registered email address. 4. A new password reset link will be sent to your registered email. 5. After clicking on verification email you can set a new password.
Steps to add Employees: 1. Go to Messenger page. On the top Left side, you will have an option - Dashboard 2. Click on Dashboard and you will be directed to Admin - Home 3. Shortcuts >>> Add >>> Employees. 4. Start adding employees.
Steps to add Designation and Department 1. Go to Messenger page. On the top Left side, you will have an option - Dashboard 2. Click on Dashboard and you will be directed to Admin - Home 3. Shortcuts>>>Add>>>Department 4. Shortcuts>>>Add>>>Designation.
Only messages can be deleted but not the entire chat at once.
Yes, you can. In our next release which will be around February last week we are coming up with a feature called Orange Member. This feature allows you to sign up with any private email ids and also with the phone number.
Yes, you can. In our next release which will be around February last week we are coming up with a feature called Orange Member. This feature allows you to sign up with private email ids and also with the phone number.
Yes, using our mobile apps, you can share text, media & files to other apps. Steps: 1) Select message(s) by long press. 2) Tap on share icon on the top.
When an employee is on sabbatical leave. That period in TM can be considered as inactive. When an employee is terminated from the organization, he/she can no longer be seen in TM, and they are considered in Others.
Admin can add the employees in a group and delete the group as well if needed. Whereas a Moderator can only add the employees in a group but cannot delete the respective group.
You can create unlimited groups.
No, as an admin you cannot delete others messages. You may delete messages which you have sent in a group using DELETE or RECALL feature.
Yes, as an admin you can delete groups.
No there is no such permission at present.
Yes, we have screen sharing. Controlling is being developed and yet for release.
The orange member feature allows the Admin of the Troop Messenger application to add vendors/customers/non-employees without their business email. When you want to add members of public/private domains that you own or operate, this feature is helpful. The native users/team members of the application can identify them with an orange color dot appearing next to their names in the users/participant’s list.
Procedure to add Employees: This can be done in two ways: • Go to Messenger page. On the top Left side, you will have an option - Dashboard • Click on Dashboard and you will be directed to Admin - Home • Shortcuts>>>Add>>>Employees. • Enable the option “Is Orange Member” • Start adding employees. (or) • Go to Messenger page. On the top Left side, you will have an option – Dashboard. • Click on Dashboard and you will be directed to Admin – Home. • Go to Employees tab on dashboard. • Enable the option “Is Orange Member”. • Start adding employees.
The person who has been added will receive an email from Troop Messenger to his/her public/private email id with login details.
Steps to set conditions: • Go to Messenger page. On the top Left side, you will have an option - Dashboard • Click on the dashboard>>>Permissions>>>Orange Member • Enable the conditions which you want to set • Click Apply.
Steps to set permissions: • Go to Messenger page. On the top Left side, you will have an option - Dashboard • Click on the dashboard>>>Permissions>>>Orange Member • Click permissions – Default permissions page is opened • Select the users who can chat with orange member and vice-versa • Click save.
They will have an orange dot on the bottom right of their display picture to indicate that they are orange members.
An email will be sent to the respective mail id which is been used by the admin while adding. He/she just needs to go and click on that link to get login.
An email will be sent from Troop Messenger to the particular domain which is been used while adding, asking to login with his particular email id in Troop Messenger. He/she just needs to click on login and enter his email id and password to start using the application.
When the other company adds you as an orange member, their company name will display beside our home company name in TM.
If the orange member has access to create groups, then he can be made an admin or moderator.
The admin can set this condition for an orange member. If he/she enables the condition “Can’t create groups, then the orange Member cannot create groups, and if this condition is disabled then the orange member can create groups.
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