Remote desktop software enables teams to stay connected and productive while working remotely more effectively through the screen sharing technology. From the pandemic's start through early April, the small desktop software category on TrustRadius showed a 281% spike in traffic.
Remote desktop capabilities and free programs like teamviewer are becoming increasingly important, according to software purchasing data from April 2020. Similar growth has been seen in other connective technologies such as online conferencing software and learning management systems (LMS). Over half of firms anticipate increasing their spending on remote desktop software, according to a survey of over 2,000 members of the TrustRadius community.
The average weekly traffic for the remote desktop category was 2,749 pageviews between April 2019 and February 2020. During March and April 2020, this grew by about 16 times. With 46,363 page views each week, this amounted to a 1,587 percent increase in average traffic per week.
A user can connect to and interact with a computer in another place via an internal network or the Internet using remote desktop software. The remote desktop software allows users to see and manage a connected computer or laptop as if they were in front of it. Collaboration, technical assistance, and demonstrations all benefit from remote desktop software.
There are a variety of uses for remote desktop access, depending on the software. This software can be used in a variety of ways, as seen below.
The remote management protocol (RMP) enables managed service providers (MSPs) to provide immediate and practical solutions to their clients' problems worldwide. It helps them save time and money which would have been spent on logistics.
IT support organizations and tech personnel can benefit from the remote desktop for a more convenient work environment. Remote desktop enables them to resolve issues without being there physically. This saves money and time while increasing the efficiency and productivity of the work.
Instead of simply talking on the phone with their customers, customer service representatives can use a remote desktop protocol to provide real-time solutions as if they were standing right in front of their computers. This can help clients and customer service providers avoid misunderstandings and disagreements.
Users with multiple devices can use the remote desktop protocol to connect them remotely. They can also manage and support the instruments of their loved ones if they have any troubleshooting issues with their own.
You are no longer confined to your office desk to get a project done. You can use remote management software to complete tasks while working from your home. This helps take care of your work responsibilities and obligations outside of the office.
If you're an IT support professional who needs to respond to a computer problem for a five miles away client, you might want to consider using a remote desktop. With this screen sharing software technology, you can quickly resolve their issues from your site rather than driving an hour or more to your client's location.
People who prefer to work from parks or libraries can use the remote desktop protocol to get tasks done. Wherever they are, they can still beat deadlines and meet business requirements as long as they have an internet connection and efficient remote desktop connection manager.
The advantage of a remote desktop is that it enables a more robust BYOD (Bring Your Device) environment. Employees can bring their laptops to work instead of investing in office essentials like chairs, tables, and computers, allowing your company to save money and avoid unnecessary spending.
Imagine working in your favorite pajamas while sitting next to your cat or working on a client's problem in the privacy of your room. The remote desktop protocol reduces attrition and increases productivity.
You consider several things when looking for an affordable platform that can rapidly and safely send sensitive data online, from a small business wishing its staff to work remotely without taking their laptops home to an enterprise having to offer technical help to its clients.
We compared splashtop vs team viewer vs logmein remote desktop software for pricing, security, functionality, and reputation, among other factors.
LogMeIn is one popular remote desktop software alternative to teamviewer. Its capabilities are intended for large businesses, and it is owned by the same company that owns other team collaboration products like GoToMeeting. You also get some unique benefits, such as 1 TB of cloud storage and a subscription to LastPass Premium (a password management service) included in every plan. You may use LogMeIn's app or use any web browser to access the majority of its features. Unfortunately, LogMeIn's free version is no longer available.