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blogs Splashtop Vs TeamViewer Vs LogMeIn: Compare The Best Remote Management Tools
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Splashtop Vs TeamViewer Vs LogMeIn: Compare The Best Remote Management Tools

Asloob Alam

Remote desktop software enables teams to stay connected and productive while working remotely more effectively through the screen sharing technology. From the pandemic's start through early April, the small desktop software category on TrustRadius showed a 281% spike in traffic.

Remote desktop capabilities and free programs like teamviewer are becoming increasingly important, according to software purchasing data from April 2020. Similar growth has been seen in other connective technologies such as online conferencing software and learning management systems (LMS). Over half of firms anticipate increasing their spending on remote desktop software, according to a survey of over 2,000 members of the TrustRadius community.

 

The average weekly traffic for the remote desktop category was 2,749 pageviews between April 2019 and February 2020. During March and April 2020, this grew by about 16 times. With 46,363 page views each week, this amounted to a 1,587 percent increase in average traffic per week.

What Is Remote Desktop Software?

What Is Remote Desktop Software

A user can connect to and interact with a computer in another place via an internal network or the Internet using remote desktop software. The remote desktop software allows users to see and manage a connected computer or laptop as if they were in front of it. Collaboration, technical assistance, and demonstrations all benefit from remote desktop software.

How Does Remote Desktop Work?

 

  • Remote desktop software works by connecting a local and remote computer over the internet or a network.
  • The installation process varies depending on the software you're using, but here's how it usually goes.
  • The app must be installed on the distant computer to which you want to connect.
  • You'll be given an access ID or key that you can share with others to allow them to use your computer.
  • You can also add another computer to your account by logging in on the remote or host computer.
  • The remote computer will authenticate the local user when the local computer user seeks access to the host.
  • Once validated, the local user has full access to the remote computer's desktop and specific folders and apps.

 

Uses of Remote Desktop Software

There are a variety of uses for remote desktop access, depending on the software. This software can be used in a variety of ways, as seen below.

Managed Service Providers

The remote management protocol (RMP) enables managed service providers (MSPs) to provide immediate and practical solutions to their clients' problems worldwide. It helps them save time and money which would have been spent on logistics.

IT Professionals

IT support organizations and tech personnel can benefit from the remote desktop for a more convenient work environment. Remote desktop enables them to resolve issues without being there physically. This saves money and time while increasing the efficiency and productivity of the work. 

Customer Support

Instead of simply talking on the phone with their customers, customer service representatives can use a remote desktop protocol to provide real-time solutions as if they were standing right in front of their computers. This can help clients and customer service providers avoid misunderstandings and disagreements.

Personal Use

Users with multiple devices can use the remote desktop protocol to connect them remotely. They can also manage and support the instruments of their loved ones if they have any troubleshooting issues with their own.

Benefits of Remote Desktop Software

Flexibility

You are no longer confined to your office desk to get a project done. You can use remote management software to complete tasks while working from your home. This helps take care of your work responsibilities and obligations outside of the office.

Speed

If you're an IT support professional who needs to respond to a computer problem for a five miles away client, you might want to consider using a remote desktop. With this screen sharing software technology, you can quickly resolve their issues from your site rather than driving an hour or more to your client's location.

 

People who prefer to work from parks or libraries can use the remote desktop protocol to get tasks done. Wherever they are, they can still beat deadlines and meet business requirements as long as they have an internet connection and efficient remote desktop connection manager.

Savings

The advantage of a remote desktop is that it enables a more robust BYOD (Bring Your Device) environment. Employees can bring their laptops to work instead of investing in office essentials like chairs, tables, and computers, allowing your company to save money and avoid unnecessary spending.

 

Imagine working in your favorite pajamas while sitting next to your cat or working on a client's problem in the privacy of your room. The remote desktop protocol reduces attrition and increases productivity.

The Best Remote Management Tools

You consider several things when looking for an affordable platform that can rapidly and safely send sensitive data online, from a small business wishing its staff to work remotely without taking their laptops home to an enterprise having to offer technical help to its clients.

 

We compared splashtop vs team viewer vs logmein remote desktop software for pricing, security, functionality, and reputation, among other factors.

LogMeIn

LogMeIn

LogMeIn is one popular remote desktop software alternative to teamviewer. Its capabilities are intended for large businesses, and it is owned by the same company that owns other team collaboration products like GoToMeeting. You also get some unique benefits, such as 1 TB of cloud storage and a subscription to LastPass Premium (a password management service) included in every plan. You may use LogMeIn's app or use any web browser to access the majority of its features. Unfortunately, LogMeIn's free version is no longer available.

Login Features

 

  • Remote printing enables you to print documents from your local host computer to a computer that is accessed remotely.
  • File manager — files can be transferred back and forth between the host and remote systems.
  • The sounds from the host computer can be heard on the remote computer via slight sound.
  • Users can share their computer with a guest user via desktop sharing (sometimes easier than screen sharing)
  • File sharing - allows you to exchange files that are too large to send by email with other people.
  • Local drives can also be mapped to the remote workstation via drive mapping.
  • LastPass access - includes a password manager, which is helpful if you need to remember many remote login credentials.
  • LogMeIn Files - offers cloud storage space for accessing files from numerous remote PCs.

 

Pros 

 

  • It's simple to set up and utilize.
  • Allow limitless users to access the machine and files.
  • File transfer using drag-and-drop (only available on Windows)
  • Screen sharing and multi-monitor displays.
  • mac, Android, Windows, and iOS are all supported.
  • 256-bit AES encryption, double passwords, and end-to-end authentication provide a high level of security.
  • Every plan includes 1 TB of cloud storage.
  • Phone and ticket help is available 24 hours a day, seven days a week.

 

Cons 

 

  • On the expensive side
  • Various features are missing from the Mac version that is not available in the free version.

 

TeamViewer