In 2011, Microsoft acquired Skype for $8.5 billion and turned it into a terrific program for voice and video communication and a winning investment.
In 2018, Slack signed a contract with AWS to spend at least $250 million a year for five years to enrich the Slack platform and take the ‘business collaboration software market’ by storm.
Now, Slack and Skype are locking horns to win the title of ‘best office communication and collaboration tool,’ and their target users are to decide their fate.
A major shift is coming up for businesses that were using collaboration tools like Flock and Microsoft teams, and whether they're ready or not, Skype will be taking over Microsoft Teams by 2021.
The rivalry for domination is so strong that it took us a long time to analyze all the aspects of these ultimate business collaboration tools. We have made the comparisons and announced our verdict.
It’s time for you to check it out!
Before virtual collaboration tools came into the picture, Skype was the most popular business collaboration software. It’s main function is video calling. For remote business meetings, quick roundups, and any sort of communication with remote clients, Skype was a go-to application. Businesses and employers all over the world were heavily dependent on this tool for instant team communication.
In 2013, Slack evolved as a promising business collaboration and communication tool, and within a couple of years, the tool changed the team chat scenario altogether. It was not the first application of it’s kind because by the time Slack was launched, HipChat was already competing with Skype. But Slack sure managed to create the buzz through creating a powerful network of people, and in no time, it became the office chat app everyone was talking about.
Since both these bosses are ruling the office chat app market and earning reputable reviews, businesses that are new to remote collaboration, often find it difficult to make a choice and pick one out of these two stalwarts.
Finding appropriate internal communication software for your team depends mainly on the type of business, company size, and the collaboration features your team will need.
Through this article, we aim to give readers a clear picture of what to expect from which tool. We plan to do this sharing a brief analysis of each feature of both Skype for Business and Slack.
This breakdown oh how Slack compares to Skype in terms of all important features is the only thing you need to make a final decision with respect to your business collaboration needs.
Let’s get started!
One common thing with the deployment of both Slack and Skype is that the overall project can be broken down into small and manageable phases, and an easy transition from one stage to another. It is important to remember that both these tools require three basic components for effective deployment: people, process, and technology.
An admin can decide whether they should make the Skype app available to all the users.
Onboarding with admin and team members on Slack can be done in eight simple steps, including:
Verdict on Implementation: Slack indeed won us over for a very simplified process of onboarding, which not only helps admins to train the users but also allows flexible addition of entire groups.
The best thing about Skype is the users can send a text or call a member or colleague at work, directly, with Skype credit. It’s a useful function considering the expensive international and roaming plans for communication with colleagues working remotely.
Skype is known for smart messaging and calling features:
Slack allows both face-to-face and also face-to-screen communication features. Users can collaborate and communicate from anywhere and get work done faster.
Verdict on Messaging and Calls:
If your business demands frequent calls to international mobile and landline numbers, Skype has to be the pick here. Slack lacks this feature. Furthermore, the features like background blurring and call forwarding are also missing in Slack.
Skype allows easy collaboration through the document, photos, and videos sharing in different formats.
Slack is the collaboration master. When a user shares files within a channel, they can add details and caption, and do a lot more than sharing.
Verdict on Integration and File Sharing:
Slack takes the lead here. With features like adding context to files and collaboration on larger files makes it a better option for teams that rely heavily on document sharing.
Skype is a part of the Microsoft Office plan. It is also available as a free communication tool for personal use, but businesses need to purchase the paid plan for remote collaboration and communication needs.
Slack has packages for small to medium-sized companies. It also has a free plan for small teams willing to try Slack for an unlimited period of time.
Verdict on pricing:
Slack is indeed cheaper than skype. It is cost-effective and appeals to the small business and medium-sized teams.
Skype is available for both Desktop and Mobile use. Supporting OS and devices of Skype includes:
Slack is available as a desktop app, mobile app, and web browser application as well.
1. Desktop Apps OS:
2. Mobile App OS:
3. Web Browser:
Verdict on supporting devices and OS:
It’s a tie. Skype can be a great pick since it can be accessed from Xbox, Alexa, and Tablet as well. Slack is great too because apart from mobile and desktop apps, it can also be accessed directly from the browser.
Notifications keep users informed about events that need their attention. When implementing the tool for team collaboration, notifications are an important feature to consider:
Skype notifications can be managed from settings tabs. Users can control push notifications as per their preferences.
Slack notifies users of messages that are directed to them. You get a notification when the user gets a DM, is mentioned by someone in a channel, receives a reminder from the Slack bot, or when someone uses their keywords. Key notification features to consider:
Verdict on Notifications:
Skype wins over Slack. Both these apps can be customized in terms of notifications and a lot can be managed. A lot of users complain about Slack’s notification, which sometimes can be overwhelming. Skype’s DND saves a great deal of annoyance.
Accessing adequate information is key to working faster and smarter and increasing productivity, and hence it is an important feature to consider.
Verdict on Search:
Slack takes the lead. Where Skype’s search features are very basic, Slack has an advanced search feature which is a must-have for all business collaboration.
Like we said before, both these tools are the bosses. Skype shines when it comes to audio and video calls and Office 365 tools, and Slack wins us over with integration options. Nobody knows your business better than you. So, we are going to let you decide the best, considering the features compared above.
And if the information was mind-boggling, and left you overwhelmed, here’s the condensed verdict as the key take-away:
An ideal Skype Customer could be a company that relies heavily on the audio and video-call conference, where calls need to be made irrespective of internet connectivity. And it’s a perfect pick for businesses that need real-time access and collaboration on Office 365 applications. For businesses that function through Excel, Powerpoint, and Outlook, Skype is a preferred choice.
A typical slack client could be the companies that rely on integrations with third-party tools. Since Slack allows over one thousand integrations, it can be the right choice for businesses needing additional features or functionalities. If your team members need to chat on diverse topics and projects, Slack is the best choice. With Slack’s ability to create multiple channels, the team can collaborate on multiple projects and also access references faster through advanced search filters.
And if you want a tool that offers everything including quality video calls, video conferencing, file sharing, desktop sharing, work-scheduling, and integrations, you should definitely consider Troop Messenger - an indigenous communication app for world-wide use. With Troop Messenger, you get all contemporary features for addressing your business needs and necessities. Not only can you make unlimited groups, send one-on-one messages, but also recall the sent messages, use advanced single search filters, retrieve messages across time, make favorite users, and create a splashboard.
This business collaboration software also has features like live location sharing, confidentially chat windows, and data recording features. There are a lot more great things that you can do with Troop Messenger.
At Troop Messenger, we strive to enhance the user experience through our robust R&D. We invite you to give Troop Messenger a try and see how this new-age ‘slack and skype alternative’ ends your search for the best team collaboration tool.