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Did you know that 73% of businesses plan to launch SaaS products and make all their systems SaaS by 2020?
Swiftly and Smartly, our World is shifting towards ‘Software as a Service’ era. Some of the best saas companies are already there, while most others are likely to follow.
Vendors and businesses are either building new SaaS products or acquiring the existing ones.
Wait for a couple of more years and your workplace will never be the same again.
Believe us or not, a new type of workplace has already emerged: SaaS-powered workplaces that rely less on the office desk, and more on the internet connection.
Compared to a conventional company, a SaaS company is 52% more likely to attract better talent, and in that process, succeed more.
While these statistics may surprise a few people, there’s no denying the fact that the way businesses operate, and the way services are consumed is changing.
List of saas content
Software as a Service (SaaS), is one of the variants of cloud-based services where instead of downloading software in your business network or installing it in your PC to run and update, you instead get to access an application directly from the internet browser.
The software application can comprise anything, from unified communications at the workplace to office software among an extensive list of business applications that are available.
The ability to access the software on any device, at any time, anywhere
Better affordability: Subscription basis pricing plans instead of paying a big lump sum upfront
Instant software upgrades access
Faster deployment of the solution in the company
Increase in data security and decrease in software piracy
Higher reliability because of scalability options and upgrade on-the-go
Compatibility with different platforms, thus covering a wide audience using Windows, macOS X, Linux, iOS, Android, etc).
Top 20 SaaS Products
About the company: Dropbox is where you bring together all your content and files. More than 450,000 businesses have trusted this SaaS company for its security infrastructure and consider as one of the largest saas company
USP
What worked for them
About the company: Troop Messenger, as an office chat software provides clients with a virtual workplace that can be accessed anywhere, anytime, and used for a great deal of communication and collaboration. From one-on-one messaging to audio/video, calling, live location tracking to file sharing, and integrations, there’s so much to do with this SaaS product and this is considered as one of the fastest-growing saas company
USP
What worked for them
Reaching out to customers that are looking for Slack Alternatives
Enhancing security with multi-factor authentication.
Quick response rate
Reduced storage cost
Reaching out to customers with successful case studies
About the company: MailChimp is a highly efficient email marketing service provider. Known for its low-cost plans and excellent built-in templates, this SaaS product has helped millions of companies streamline their Email Marketing needs.
USP
All in One Marketing Plan
Personalized behavior-based campaigns
Creation of marketing content using different audience tools
What worked for them?
This SaaS product Offers 4 flexible pricing plans for different types of businesses. The Free plan with all the basics for startup businesses helped MailChimp make a mark in the industry.
They nailed it further with additional plans like Essentials, Standard, and Premium: All designed to improve the insights for growing businesses in need for more customers
About the product: HubSpot’s CRM is designed to offer a sales team a platform to create company profiles and contacts, and neatly organize every detail they need for streamlining communication with the customers. This SaaS product is one of the most biggest integrated CRM available in the market.
USP: Easy blending with all the ongoing sales process is HubSpot CRM’s USP. The tool can be easily integrated with:
Specific strategies of customer retention
Free pricing model with all essential features
Frequent mapping out of customer experience
Highlight case studies during their sales and marketing processes.
What worked for them?
Lead Importing
Intuitive Interface
Email and Phone Integration
Drag and Drop Communicator
About the company: Much like HubSpot CRM, Salesforce is also a SaaS company that has established a mark as a CRM service provider. This CRM allows businesses to use the cloud for establishing a better connection with their potential customers and client and consider as one of the best saas companies to work for
Products Example:
Salesforce Sales Cloud
Salesforce Community Cloud
Salesforce Collaboration
Salesforce Commerce Cloud
Salesforce Platform
Salesforce Einstein
USP: Every SaaS product of Salesforce has different USP, but when viewed as a bigger picture, Salesforce offers a unique experience when it comes to re-shaping a company into an improved and informational organization.
Specific strategies of customer retention
Salesforce has repeatedly worked to be perfectly clear in their marketing messaging.
Making Every Employee a Key Player in the customer retention strategy
Engaging the marketing leaders and Select Journalists
Using Storytelling technique as a key marketing strategy
About the company: Slack is a messaging application that boasts of having onboard companies like BBC, Oracle, IBM, and more. This workplace collaboration tool is a SaaS product, an outcome of innovation coupled with exclusive marketing hacks.
USP:
Specific strategies of customer acquisition & retention
Fair Pricing Policy
Growth acceleration via thousands of integrations
Great implementation of customer feedback
What worked for them?
Slack didn’t build too many features, rather focused on establishing a few of them very well.
For example, they focused on the three main features: Search, Synchronisation, and File Sharing.
These three features have given slack a real competitive edge in a market that has witnessed the entry of many tech-giants.
About the Product: Time Dynamo is a work-force attendance management software designed to ease the efforts needed for employee attendance and recording in a large enterprise.
Tvisha Technologies, an Indian based SaaS company, has developed Time Dynamo, which cuts down on the labor costs through tracking the presence and absence of employees.
USPs
Specific strategies of customer retention
What worked for them?
The SaaS product’s ability to allow real-time attendance has helped it get an identity in the market. The company reached potential clients and frequently reminded them of the importance of a one-stop resolution and a ‘to-go’ software for attendance management.
About the company: Atlassian is a SaaS company with several SaaS products. Atlassian Jira is one of the project management tools that is used by agile teams. This SaaS product is built for software teams that are planning to plan, release and track great software.
USP
Roadmaps for communicating plans with the stakeholders and employees
Kanban boards for full visibility
Easier configuration
What worked for them?
Agile reporting feature has worked in favor of Atlassian Jira since it allows teams to have access to over a dozen of real-time reports and also out-of-the-box and actionable insights into their team’s performance:
Sprint Report
Version Report
Velocity Chart
Burnup Chart
Calculative flow diagram
About the Product: Click2Magic, a SaaS product, is a Live Chat Support Application by Tvisha Technologies, an Indian based SaaS company. Using Click2Magic, you can seamlessly connect with your customers and simultaneously resolve their queries.
USP:
Agents get to stay in touch with the customers and resolve queries even when they are not at their desk, i.e., anytime and from anywhere.
What worked for them?
Help Centre for valuable customers through Mobile and Web Application
Provide Support even when agents are on the move
Availability for both iOS and Android devices
About the Company: GitHub is a software development platform. Using GitHub, you can host and review codes, build software, and manage projects alongside 40 million developers. GitHub, as a SaaS product, offers users to take collaboration to the next level with many administrative and security features designed especially for teams.
USP: Bringing together teams to work through problems, share ideas, and learn from each other along the way.
Specific strategies of customer retention
What worked for them?
About the Company:PluralSight is a technology Skill platform that provides web development training, IT certification learning, and on-demand skill training for employees to help their career move forward.
Using this SaaS product, you can upskill your team into a better workflow efficiency and modern roles
USPs
Training modules trusted by companies of different sizes to help them scale their business further.
What worked for them
Targeting the companies that faced backlash due to unskilled labors
Making Skill Development a strategic priority
Safeguarding against the security threats
Software Dev Teams
IT OPS teams
About the company: Workday is an enterprise-level SaaS company with multiple SaaS products used for financial management, human resource management, and planning. With this tool, employers can oversee time tracking, employee data, expense management, financial accounting, and procurement.
USP
What worked for them?
Onboarding popular SaaS companies like TripAdvisor, Netflix, Airbnb, and National Geographic.
Offering an Easy-to-Interpret Dashboard Visualisation
Personalizing each employee’s education with interactive materials and tailored lessons
About the Company: Survey Monkey, a SaaS product, helps the companies from different industries get the feedback they need, and seek answers to the questions they’ve been waiting for, and simultaneously ensures prioritising the trust, and sustaining data security.
USP
Turn feedback into Action
Easy to measure feedback
Fully White-labeled Surveys
Employee Engagement features
Market Research features for keeping track of industry and market trends
What worked for them?
Onboarding leading companies like Hp, Box, Lyft, and more.
Quick Insights of survey results with summaries and automation charts
Analysis of text responses with Sentiment Analysis and Work Cloud
Fastest Survey Creation
Customization with dozens of survey themes
About the Product: iBUZR is a non-intrusive messaging platform developed by Tvisha Technologies, SaaS company, which sans the bother of being disturbed constantly. Users can exchange texts, images, audio messaging and videos for free.
USPs:
Quick Messaging: You can choose from existing templates to send a reply or create your own message as well.
What worked for them:
iBUZR meets the need of modern-tech savvy and extremely busy people who find it annoying to type long sentences as a reply, and would rather want something direct and ready-made to communicate.
About the company: Veeva Systems is a CRM app that has been built on the Salesforce, and specifically designed for businesses in the biotechnology and pharmaceutical industries.
Using Veeva as an excellent SaaS product, the pharmaceutical companies can manage their sales, follow health industry regulations, and also control the operations.
USP
What worked for them?
About the Company: Splunk is a SaaS product that captures, correlates, and indexes the real-time data into a searchable repository that is used for generating graphs, reports, visualizations, and alerts as well. It’s chiefly a horizontal technology that is used for web analytics and application management.
USP
Turn Data into Action
Get a Complete View of relevant data from the organization’s system
Designed for data-driven future
What worked for them?
Faster Investigations enabling users to fix issues in real time
Reduced downtime that keeps a mission-critical app up and running
Faster time to innovate and improve app release
Engaging with the community of experts
About the Company: With Paycom, you can pay your employees on time and accurately. The payments are processed faster so that your efforts to hire, retain, and engage employees are never blemished by errors.
USP
Eliminate the frustration of manual data entry
One system of record for all employees
Online payroll processes
Payroll Tax management
Payroll Analytics
Employee managed data
What worked for them?
Communicating what the market wants and care about
Highlighting all the advantages of SaaS products in a classy way
Telling a story about their product
About the Company: Wix is a highly intuitive and easy to use website builder. It has a great many features that make designing easy and offers good value for money. This SaaS product is recommended for website builders of different niches.
USPs
Over 500 designer-made templates
Drag and Drop tool for customization requirements
Custom Domains
Mobile-Friendly
What worked for them
Offering a platform where one can create a website and manage the business as well- at one place
Facility to build customer relationships right from the website
Dedicated Support team to help customers along the way
About the Company: Taskrabbit, a SaaS company, connects the everyday service providers like plumber, carpenter, movers, electricians with house owners, which means the people who need those services.
With TaskRabbit, you can get more done in less time by connecting you instantly with skilled taskers that can do odd-jobs and errands, so you can be more productive at your job.
USP
Everyday life made easier by connecting taskers and people seeking help for odd tasks.
What worked for them?
Facilitating an easier interaction between both parties
GPS location tracking
Easy selection of taskers through genuine reviews
About the Company: Teem is a space booking software that makes it easier for businesses to plan and schedule seminars, workshops, conferences, and meetings. With this SaaS product, you can facilitate a seamless and very flexible booking wherever and whenever you want.
USPs
Seamless space booking wherever and whenever you want.
Secure and effortless visitor management
What worked for them
Analytics that help businesses create a better workplace experience
Web-based visitor experience to improve security and save time
Navigation and wayfinding solutions that make it easy for attendants to find their way
About the Company: HelpCrunch is an omnichannel customer communication tool that combines live chat, help desk, email automation, popups, and knowledge base. With HelpCrunch, you can deliver proactive customer service in real-time, create email marketing campaigns, and boost sales without switching between the channels.
USPs:
What worked for them?
To summarise, we can say that a significant number of SaaS Startups have made it big in the last few years.
The credit goes to the rapid development of software-related technologies, the growing number of users, product innovation, and the smart marketing techniques these companies have employed.
We can see that the majority of these SaaS companies have launched products that reduce manual labor by integrating a smart solution.
SaaS companies are now on a runaway train. There’s no sign of stopping.
As a result, we are going to witness a new variety of workplaces, called as the SaaS-empowered workplace.
SaaS products are certainly creating incredible benefits, including increasing employee satisfaction, bolstering communication, and reducing costs.
About the Product: Timely is an automatic time tracking software designed to help individuals and teams work on tasks that matter.
Memory AI, a Norwegian-based SaaS company, has developed Timely, which minimizes time logging efforts with its automatic and smart suggestions.
USPs
Specific strategies of customer retention
The SaaS product's ability to automatically track time has helped it get an identity in the market. The company reached potential clients and frequently reminded them of the importance of a one-stop resolution and as the easiest hassle-free software for time management
With these points in mind, it is safe to assume that SaaS companies are the future, and in order to be future-ready, we need to learn a lot from these successful SaaS products that have made their mark in the highly competitive industry.