Slack and Mattermost need no introduction as two of the most popular workplace communication apps.
Slack, which stepped into the SaaS world as a platform for gamers to communicate, reported 10 million daily active users.
Mattermost, an open-source Slack competitor, recently closed a $20 million funding to create new integrations and plugins.
So far, Slack’s strongest pursuit has been its extensive third-party app directory (2000+ integrations, mind you!)
With Mattermost receiving massive funding, it is sure to leverage its identity as one of the strongest Slack competitors.
That is why we decided to review both this software and write detailed feedback on each of the important features.
Slack Vs Mattermost
While both Slack & Mattermost provide an agile solution for modern collaboration, there is one major difference:
Mattermost’s self-hosted approach offers organizations unmatched security, privacy, complete control, and legal compliance. The teams on Mattermost get to have complete control over their data.
Security concerns still remain the number one barrier to cloud computing deployment. Though Slack offers robust security & protection features, it’s still not a great match to the security of On-premise Mattermost.
But that is not the only difference between On-Premise Mattermost and Cloud-Based Slack.
Both of these workplace communication apps have different specifications. What is great for one organization may not be good for another.
In Slack, collaboration happens in channels, that can be divided by project, client, teams, and any other requirement of your team.
Same as Slack, Mattermost is also equipped with all modern end-user features that increase productivity and efficiency.
When it comes to integrations, there’s still no tough competitor for Slack. The app directory has over 2,000 applications that can be integrated into Slack.
Extensive range of categories: Slack allows integrations with apps from the following categories:
1. Daily Tools: Dropbox, Google Drive, Outlook Calendar, Microsoft OneDrive, and more
2. Essential Apps: GitHub, SimplePoll, Zapier, Zendesk, and more
3. Bots: JiraCloud, Kiara, Kipwise, Kyber, Trello, Troops, and more
4. Incoming webhooks for Slack
5. Create a bot for your workspace
6. Customize Slack with internal integrations
7. Create and regenerate API tokens
Mattermost also offers core integrations with important tools that help accelerate workflow and improve productivity.
Slack offers a state-of-the-art set of security protection features to give users the reliable control, visibility, and flexibility they require for managing all their data security challenges, without having to compromise its agility.
Slack’s Compliance certifications
If Slack rules in terms of Integration, Mattermost does the same in terms of Security and Compliance. It is the industry's most secure and flexible instant messaging app that addresses the most challenging private messaging security needs.
Key Differences between Slack and Mattermost Security features:
Slack members can increase their collaboration efficiency and productivity by using the slash commands that act as a shortcut for particular actions in Slack.
For example, you can type a slash command in the message field, and press enters to send it. Here are a few examples of slash commands for the workspace:
To search for apps directory
To archive the channel
To toggle your status as away
To start a DND session
/feedback [your text]
To share your feedback
/invite @someone [#channel]
To send invites for joining a channel
To Join a channel
/leave (or /close or /part)
To leave a channel
To mute a channel
/remove (or /kick) @someone
To remove someone from a channel
/search [your text]*
To search Slack messages
To start the current conversation or a channel
To set your status
To set the channel topic
Mattermost also makes the search easy through specific search modifiers. Some of these have been mentioned below:
Notifications are a strong pursuit of Slack, which keeps its users informed about things that require their attention.
Slack users get a notification when they receive a Direct message, someone mentions them in a channel, someone uses their keywords, and from Slackbot.
You can configure your Slack notification by following the below steps:
Channel Specific & DM notifications:
Email, Mobile, and Desktop notifications notify Mattermost users of activity in their Mattermost workspace. Same as Slack, you get notified about DMs, Mentions, Channel activities, and any configured keywords.
Email Notifications Configuration on Mattermost:
Desktop Notifications Configuration on Mattermost:
Mobile Push Notifications Configuration on Mattermost:
Slack is great for companies that wish to streamline workflow and improvise their communication. It is recommended for businesses that are not so concerned about privacy, security, and data ownership.
It’s not recommended for those organizations looking to scale their messaging and communication solutions deeply into their existing systems.
Mattermost, as an on-premise solution addresses several of the pain points that an organization experiences with collaboration tools in terms of security, privacy, scalability, legal compliance, and scalability.
You can deploy it wherever you wish, and private, hybrid clouds, and public. But it is not an ideal solution for organizations concerned with productivity. Unlike Slack, Mattermost offers a very limited set of integrations.
If you can’t make a choice between an on-premise Mattermost and cloud-based Slack, we’ve got you covered.
At Troop Messenger, we offer you the benefits of both Mattermost and SaaS. Troop Messenger delivers end-to-end application management with its on-premise delivery model.
Hence, security-conscious organizations like the military and government agencies can have full-scale data security and complete privacy with no third-party access.
3 Delivery Model:
1. Burnout Window (Incognito Chat)
2. Global Search
3. Advanced Search
4. Search by Location, Contacts, URLs, Time Filters
5. High-End Security Pin
6. Fingerprint Access
7. Forkout (At one go, send a single message to multiple users & groups)
8. Live Location Tracking
3 Delivery Model:
1. Departmental Groups for Self-Hosting
2. Burnout Window (Incognito Chat)
3. Guest Access
5. Search by Location, Contacts, URLs, Time Filters, Images, Videos, Files
6. Passcode Security Pin
7. Fizzle Out (Sent message gets deleted automatically in a stipulated time)
If you are a security-conscious large organization that loves to be in control of your data, I would strongly recommend MatterMost. It’s a go-to collaboration app for organizations for whom data security is above all else.
If your team is all about boosting productivity and therefore are subject to many third-party apps, APIs, and bots then $US6. 67 per active user per month is a great option for the value proposition.
And if you cannot decide between the on-premise Mattermost and cloud-based Slack, then Troop Messenger is definitely a great pick. This new-age slack alternative comprises powerful features that have been exclusively designed to reach every workplace.