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blogs Discord vs Slack - Which One Is Better for Businesses?
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Discord vs Slack - Which One Is Better for Businesses?
Uday Suresh

 

Why write an email every time for intra-office communication? Why burn your productive office hours on mundane tasks? Why to go in person to access your co-workers PC when you can share your own?

 

Achieve all these and more simply and in style

 

Email less, go more productive with online meetings and let your co-worker control your screen remotely!


Want to know how?

 

Teams can communicate better, if they could collaborate effortlessly!

 

 

Communicate instantly all the time with the ever rising, feature-rich team collaboration business chat applications! From instant messaging to instant decision making, a wide range of office communication tools such as Slack, Skype for Business, Troop Messenger, Flock, Discord etc., are available to make collaboration simpler than ever before.

 

In this article, we look at the comparison between Slack and Discord for different scenarios.

 

For the ones who are in a hurry, we have given a simple roundup of the differences between discord and slack.

 

Features

Slack

Discord

Pricing

 Free Plan: $0

Standard Plan: $6.67 per user/month billed  annually (or $8.00/user/month when billed monthly)

Plus Plan: $11.75 per user / month
Everything in the Standard plan

 

Free plan -$0

Nitro plan: $9.99/month  (Yearly - $99.99/month)
Could Save 2 Months Price

Nitro Classic:  $4.99/month (Yearly - $49.99/month)
Could Save 2 Months Price

 

 

Platforms

Web, iOS, Android, Mac OS, Windows Windows, macOS, Linux, Android, iOS, Web 

Message History Limits

10K messages in Free plan

 

Unlimited in Standard and Plus plans

Unlimited in all plans

Audio/video calls

Unlimited 1:1 voice and video calls in Free plan


Conference calls for up to 15 participants in Paid plans

As “Discord” Quoted, up to 9 of your closest compadres has an equally awesome video and screen sharing experience.

Integrations

10 integrations limit  in Free plan


800+ integrations in paid plans

Unlimited Integrations

File Storage limit

Free plan: 5GB file storage for a team
Standard plan: 10GB per user

 

Plus plan: 20GB per user

Free Plan: 5GB file storage for a team

 

Nitro Plan: 10GB

 

Unlimited message and file history

Screen sharing

Unavailable in Free version, available in Standard and Plus versions Available in both Free and Paid Versions

Help and Support

Slack’s Help section looks more comprehensive, because of the user-friendly menu and easy search with a drop-down list box. Discord extends 24/7 help center, its support team is actively available on most social channels like Twitter, Reddit etc.

Search

Slack has a powerful search, amplified by a search within documents and Google Docs Available with all filters Called as (the search bar!)

Deployment

Cloud, Mobile Cloud, Mobile

Interface color options

Custom sidebar themes. Customizable color scheme to either Dark or Light Theme

Conversation threads

Yes Yes

Notifications

Slack has multiple options for managing notifications, however, chances are you’ll still be quite distracted by them

Notification Settings Topics:

1. Server-wide Mute

2.Server Notification Settings

3.ChannelNotification Settings

 

 

Simple-to-Use

 

Discord is highly popular for its slick design and hassle-free sign-up process. The user doesn’t even have to provide the email id to use Discord chat application; rather he/she can start using the application just by giving their name. But, yes the verification process needs an email address for quick access to all the servers.

 

The interface of Discord is so simple and seamless, that any casual user can quickly understand the features, simply at a glance. In addition to this, Discord’s text and voice conversations take place in their servers, and setting up them is absolutely simple.


Joining Slack’s workspace is a little tedious when compared to Discord. The two ways to join Slack is through accepting an email invitation or through creating an account. Then you are asked to set up your profile with your First name, Display name, phone number etc., to let other team members know about you. Users need to download desktop and mobile apps, whereas, in the case of Discord, they can log in to the web client to access the application.

 

Cross-Platform

 

Discord, the most popular and the biggest gaming cross-platform application, is available on all desktop and mobile OS platforms. It works on Windows, Mac OS, Android, and iOS and it is Linux friendly too. And if you don’t feel like installing it, just experience the web application.

 

Slack’s being the widely used instant messaging team chat application, had made its footprint on Windows, Chrome, Mac OS, Linux(beta), Android, iOS, Windows Phone(beta). Though the desktop application is quite heavier than Discord, it’s the most powerful one.

 

Feature-Rich (Discord)

 

Discord’s popularity is fast catching up in recent years. The client numbers are getting multiplied with its ever-increasing upcoming features –list.

 

Some of the application's features are listed below:

 

  • This application is rather famous in the gaming community than in team collaboration.
  • It manages large groups and servers.
  • Discord notifies users about others gaming information, to simplify choosing options for players. The server management and server-switching are so hassle-free in Discord that it enables the users to check their friend's list on a daily basis, and switching between servers is just a click away.
  • Discord respects user’s privacy; neither does it message logging in free version nor in paid.
  • Separate channels for text and voice enable users to create private channels with utmost ease.
  • Discord offers voice and video calls in a single interface.
  • Unlimited message history.
  • Few of the upcoming features include keyboard navigation, overlay home bar for a desktop. Spoiler Tags for iOS, Game Detection, and Spoiler Tags for Android.
  • Quick responsive team for any kind of troubleshooting.
  • Discord allows the user to quickly join the web client, without having to install a desktop app or creating an account.

 

 

Feature-Rich (Slack)

 

Slack is popularly known as a “Place for every Conversation”, as it is considered a unified choice for business communications and project management.

 

Some of the application's features are listed below:

 

  • Slack allows the user to create a separate channel for every discussion, be it be for the team, for a new project, or a channel for onboarding, or training new employees etc.,
  • The chat interface is quite simple to understand and pretty much easy to use. The user can find all the available channels open to the left side of the chat interface.
  • The exceptional search functionality of Slack makes the user bring all files, messages, attachments at one place.
  • Every day’s essential business applications of all size and shape like Asana, Dropbox, Salesforce, Trello, Jira etc., are easily integrated into Slack.
  • One of the additional features of Slack is its screen sharing ability during video calls, makes it as the best presentation tool along with voice, video, and text communication.
  • The CPU usage is high at Slack and is more intensive when compared to Discord. It uses 9.5 MB for its processing for the same count of message requests, which were attended by Discord.
  • Colour customization of the interface is not available in Slack, as we see in Discord and is becoming heavier every year.
  • One entire page has been designed for Notifications to set individual preferences.
  • Get surprised by the feature of Edit messages, where you can have an option to edit sent messages
  • Quick responsive team for any kind of troubleshooting.

 

  

End Users

 

The gaming community prefers to land on Discord rather than Slack, for its lag-free and high-speed gaming experience. Though mainly meant for gamers, the concept of collaboration is born out of necessity to unite them at one place.

 

Though Slack was developed by a gaming company, it’s been essentially built for team speak. Its primary focus is to attend business or corporate audience for their uninterrupted team collaboration. The features designed are highly business-oriented with the intuitive and impressive UI.

 

Pricing

 

Discord offers most of its features free of cost, and a Nitro Plan for the upgrade of extended file upload, animated emojis and for high-quality screen sharing. Since the upgrade is applicable to each individual account instead of the server, the users who need it should upgrade accordingly. Along with this, a Nitro plan of Discord enhances the users chat experience with interesting perks such as animated fun, global search emoji's, custom Discord tag, high-quality video etc.,



Slack comes in three pricing plans: Freemium, Standard at the pricing of $6.67user/month and a Standard Plus version still not justified! It doesn’t offer many of the important features in its free version. Small teams or small organizations can create a team collaboration workspace for an unlimited period of time with its free plan. For uninterrupted project communications, teams can opt for Slack's standard plan. The two-factor authentication facility is available for all the users, regardless of the plan.

 

Voice and Video Calls

 

Voice calls and Voice chat are the heart of Discord. It has gained huge popularity with free VoIP calling service between gaming servers, since its inception. When compared to its other competitors like Slack and Skype, It provides the highest quality audio and video calling for the users. Unlike Slack, Discord doesn’t differentiate its voice and video calling services with its plan’s purchase.

 

Though video calling is available in Slack’s Free Plan, it’s been restricted only for two people. The users need to upgrade to higher paid plans to expand the video call participant’s limit to 15 users. In any of the Slack's plan, its users can call other members of the application through channels. Slack gave a value-addition to its video calling, where the participants can respond with a different kind of emojis to show their expression! 

 

Integrated File Sharing

 

Slack and Discord both the tools, allows the users to share a wide range of files across their respective applications.

 

In Discord’s free plan, the user can share files to the limit of 8MB and can extend this limit up to 50 MB. In Slack, users can upload the files up to 1 GB. The users can directly drag and drop all range of files such as PDF ’s, images and videos into the slack.

 

Support Service

Discord extends excellent round the clock support services to its users. Apart from its 24/7 help center, its support team is actively available on most of the social channels like Twitter, Reddit etc., Its exclusive help center page provides you all the information right from the account settings to permissions. Get to know about its announcements, trust and safety, community programs and many more from the help center page of their website.


Slack too provides high-end and well-coordinated customer support for its users. They ensure the best possible resolutions for any sort of customer feedback and toughest queries. Support team who are up to date on the latest feature details will attend the users by assuring them with seamless application usage. The support page of Slack let you tap into the collective knowledge base of the application.

 

Conclusion

Eventually, the size of your organization and the cost of the application matters the most while choosing the right one! Discord and Slack both are exceptional in their respective genres. I personally suggest the user opt for Discord, as its free plan itself is offering all the essential parameters of the application.

 

But ultimately, it’s the user’s choice of which to choose picked!

 

Still not justified! Then I would strongly suggest you hands-on the new-age chat messenger solution,  The Troop Messenger.

 

Disclaimer

The aim of the article is to be informative. We intend users take an informed decision for an effective and productive experience. The comparison shown between discord vs slack in the blog is only towards that end and has no intention of pitting one against the other team collaboration app brands. The images, logos, any concepts etc., used in this blog, purely belong to their respective companies or applications (Discord and Slack).

 

Readers are advised to consult and confirm from the respective service providers regarding details of features, latest updates, prices, and their policies before utilizing any of their services.
This further informs the reader that the views, thoughts, and opinions expressed in this blog solely belong to the author’s perception, and not necessarily to the author’s employer, organization, committee or other group or individual.

 

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