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11 Best Team Communication Tools for Small Business [2023]

Troop Messenger

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquette. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.


Small and micro business owners believe that work chat tools are too expensive, so they turn to social chat applications, which do not meet their needs. Some were forced to use them due to an unprecedented pandemic affliction. However, with their subscription plans, a few of the best tools can provide better services on a small budget.


The following are some of the most effective communication tools for your business.

1. Troop Messenger


Troop Messenger is considered the best team communication tool, which can be used as a business messaging tool, work chat tool, and instant messaging tool for both office and remote work.


Within a short period, Troop Messenger surprised the market and many businesses opted for it seeing its new features which you probably see in giant apps' further releases or you may not find in today's apps.


Troop Messenger added new features to the tool as a result of their extensive research, and it is affordable and suitable for usage in any domain. It's a safe and secure team messaging platform that the military and NASA could use to communicate classified information.



  • Remote screen sharing and controlling
  • Join Now, allows the user to join the missed group audio or video call while ongoing
  • Burnout
  • Live Location Tracking
  • Jointly Code
  • Advanced Search Filters
  • Forkout




  • Premium plan - $2.5 per user/per month
  • Enterprise Plan - $5 per user/per month
  • Superior Plan - Contact Sales


Available Platforms: Windows, Android, iOS, macOS, Linux

2. Microsoft Teams


Microsoft Teams is a Microsoft-developed proprietary team communication tool that is part of the Microsoft 365 product line, and its users can have access to Office 365 plans through it. It is the appropriate collaboration tool if you use more Microsoft applications at work.



  • Meeting Recordings
  • Screen sharing
  • All Microsoft 365 apps and services may be accessed with a single sign-on.
  • Cloud-based solution
  • 100+ Participants capacity




  • Microsoft Teams Essentials - $ 4 per user
  • Microsoft 365 Business Basic - $ 6 per user
  • Microsoft 365 Business Standard - $ 12.5 per user


Available Platforms: Windows, Mac, iOS, Android, and Web platforms

3. Google Hangouts


Google Hangouts is a cross-platform messaging software created by Google. The benefit of Google Hangouts is that it can be accessed from other platforms such as Gmail, Google+, and other Google Workspace apps, however, users cannot share files. Users will find it much easier to make audio and video calls with Google Hangouts, but preferably it is ideal for solo use.



  • Integrated with Google products
  • Screen Sharing
  • Audio & Video calls
  • Instant chat
  • Easy to set up




  • Free


Available Platforms: Windows, Android, iOS, Mac, Web platforms

4. Slack


Slack is a proprietary team communication platform created by Slack Technologies, an American software company which is owned by Salesforce in 2021. Seeing the price, startup companies may show interest in it, and it can be a good enterprise collaboration tool. It is a better alternative for email services because it includes enterprise key management, two-factor authentication, data encryption, and other features.



  • Files sharing
  • Voice and Video calls
  • File sharing
  • Apps & Integrations
  • Slack Connect




  • Free
  • Pro - USD 7.25/ month
  • Business+ - USD 12.5/ month
  • Enterprise Grid - Contact Sales


Available Platforms: Windows, macOS, Linux, iOS, Android, Windows


5. DialMyCalls


DialMyCalls is a team messaging tool enabling for bulk SMS, email, and voice broadcasts across the organization. To help keep up with daily tasks and everything going on within the business, DialMyCalls helps send quick reminders and mass messages within seconds, making it highly effective in getting things done efficiently. The app comes strong with a lot of integrations making it highly effective across a variety of business purposes and sizes.



  • Mass texting
  • Automated calling
  • Bulk emailing
  • 2-way texting
  • Access control system




  • Standard - $7.49/user/month billed monthly, or $6.74/user/month billed annually
  • Premium - $9.99/user/month billed monthly, or $8.99/user/month billed annually


6. Flock


Flock is a well-integrated enterprise communication tool with Twitter, Google Calendar, Trello, Jira, Google Drive, GitHub, and so on, which helps your team save time from switching between multiple tools.



  • Well Integrated
  • Automate workflows
  • Polls
  • Notes
  • To-dos
  • Reminders




  • Free
  • Pro - $6/user/month billed monthly, or $4.50/user/month billed annually
  • Enterprise - $10/user/month billed monthly, or $8/user/month billed annually.


Available Platforms: Windows, macOS, Android, iOS, and Web

7. Twist


Twist was developed to resist the particular demands of modern work by a remote workforce of 70+ people in 25+ countries. Users can follow the thread dialogues of one or more than a month old in this team messaging platform. This team communication tool is ideal for remote teams. Jira Software, Integrated, Google Drive, Pipedream, Google Calendar, and more tools are all integrated to make users’ collaboration effortless.



  • Organized conversations
  • Private Conversations
  • Thread Conversations
  • Well Integrated
  • Project Management




  • Free
  • Unlimited - $ 8 per user


Available Platforms: Android, Windows, macOS, iOS

8. Ryver


With emails, group chat, task management, and audio & video calls, Ryver allows the users to handle team communication in ONE APP. Ryver provides a discount to non-profit organizations and educational institutions, making it a useful team communication tool for them.



  • Well Integrated
  • Task Management
  • Advanced Team Management
  • Custom Invite Links
  • Unlimited file sharing




  • Starter - $ 69/ month/ up to 12 users
  • Standard - $ 129/ month/ up to 30 users
  • Medium Pack - $ 4/ up to 30 users
  • Enterprise - Contact Sales


Available Platforms: iOS, Android, Mac, Windows

9. Glip


Glip, with features like HD audio, HD video calls, and task management could be one of the best team messenger platforms on the market. One of the primary advantages is that you can keep track of your team's tasks while having a discussion.



  • HD Video calls
  • Voicemail-to-text
  • Well-integrated
  • Real-time analytics
  • Cloud recording




  • Glip Pro - Free
  • Glip Pro+ - $11.99/ Per user/ month


 Available Platforms: Windows, Android, iOS

10. Pumble


Pumble is a free team communication tool that may be used instead of emails and allows you to chat with unlimited users. It is an online web program that runs in a browser, but it may also be downloaded and installed on your computer or mobile phone.



  • Real-Time communication
  • Message Formatting
  • Unlimited chat history
  • Channel browser
  • Smart notifications




  • Free
  • Pro - $ 1.99/ Per user/ month


Available Platforms: Windows, Mac, iOS, Android

11. nTask


nTask is an all-in-one project management and team communication tool used by startups, SMEs, and large enterprises to stay on track. The tool gives you the ability to share comments, chat with a team member, and share images and files to keep everything related to your projects in one place. The application integrates seamlessly with Zoom, Microsoft Teams, and with several other apps through Zapier.



  • Task Comments
  • Reply Later
  • Assign tasks and tag, team members
  • Project Collaboration
  • Task Management
  • Video Conferencing Integration
  • Document Management
  • File Sharing




  • Premium - $ 3 per month
  • Business - $ 8 per month
  • Enterprise - Contact sales


Available Platforms: Web, Android, iOS

12. Trengo

Trengo is a versatile communication platform that streamlines customer interaction across multiple channels into a single inbox. Ideal for businesses looking to enhance their customer service experience, Trengo offers an efficient way to manage conversations from emails, social media, chat, and voice calls in one unified place.



  • Multi-channel Inbox
  • Live Chat
  • Team Collaboration
  • Automation Flows
  • Customizable Templates
  • Detailed Reporting and Analytics
  • Pricing




  • Starter- $15/ Per user/ month
  • Growth- $29/ Per user/ month
  • Scale- Contact for pricing


Available Platforms: Web, Windows, Mac, iOS, Android


We hope that the information in this blog will assist you in selecting the best team communication tools. Analyze your business requirements, and do some market research on the chat tool's performance, features, client or user reviews, and other factors before opting for the tool. So you don't have to replace the tool since it doesn't fit your needs.

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