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10 Best Team Communication Tools for Small Business [2023]

Troop Messenger

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquette. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.


Small and micro business owners believe that work chat tools are too expensive, so they turn to social chat applications, which do not meet their needs. Some were forced to use them due to an unprecedented pandemic affliction. However, with their subscription plans, a few of the best tools can provide better services on a small budget.


The following are some of the most effective communication tools for your business.

Troop Messenger

Troop Messenger is considered the best team communication tool, which can be used as a business messaging tool, work chat tool, and instant messaging tool for both office and remote work.


Within a short period, Troop Messenger surprised the market and many businesses opted for it seeing its new features which you probably see in giant apps' further releases or you may not find in today's apps.


Troop Messenger added new features to the tool as a result of their extensive research, and it is affordable and suitable for usage in any domain. It's a safe and secure team messaging platform that the military and NASA could use to communicate classified information.



  • Remote screen sharing and controlling
  • Join Now, allows the user to join the missed group audio or video call while ongoing
  • Burnout
  • Live Location Tracking
  • Jointly Code
  • Advanced Search Filters
  • Forkout



 Plan Type Premium Enterprise Superior
 Monthly Charges $ 2.5 per user $ 5 per user $ 9 per user


Available Platforms: Windows, Android, iOS, macOS, Linux

Microsoft Teams

Microsoft Teams is a Microsoft-developed proprietary business communication tool that is part of the Microsoft 365 product line, and its users can have access to Office 365 plans through it. It is the appropriate collaboration tool if you use more Microsoft applications at work.



  • Meeting Recordings
  • Screen sharing
  • All Microsoft 365 apps and services may be accessed with a single sign-on.
  • Cloud-based solution
  • 100+ Participants capacity



 Plan Type FreeMicrosoft 365 Business Basic Microsoft 365 Business Standard
 Monthly Charges$ 0 $ 5 per user $ 12.5 per user


Available Platforms: Windows, Mac, iOS, Android, and Web platforms

Google Hangouts

Google Hangouts is a cross-platform messaging software created by Google. The benefit of Google Hangouts is that it can be accessed from other platforms such as Gmail, Google+, and other Google Workspace apps, however, users cannot share files. Users will find it much easier to make audio and video calls with Google Hangouts, but preferably it is ideal for solo use.



  • Integrated with Google products
  • Screen Sharing
  • Audio & Video calls
  • Instant chat
  • Easy to set up





Available Platforms: Windows, Android, iOS, Mac, Web platforms


Slack is a proprietary business communication platform created by Slack Technologies, an American software company which is owned by Salesforce in 2021. Seeing the price, startup companies may show interest in it, and it can be a good enterprise collaboration tool. It is a better alternative for email services because it includes enterprise key management, two-factor authentication, data encryption, and other features.



  • Files sharing
  • Voice and Video calls
  • File sharing
  • Apps & Integrations
  • Slack Connect



 Plan Type FreeProBusiness+Enterprise Grid
 Monthly Charges$ 0$ 2.67 per month$ 5 per monthContact sales 


Available Platforms: Windows, macOS, Linux, iOS, Android, Windows


Flock is a well-integrated enterprise collaboration tool with Twitter, Google Calendar, Trello, Jira, Google Drive, GitHub, and so on, which helps your team in saving time from switching between multiple tools.



  • Well Integrated
  • Automate workflows
  • Polls
  • Notes
  • To-dos
  • Reminders



 Plan TypeStarterEnterprisePro
 Monthly ChargesFreeGet a quoteRs. 199 per user

Available Platforms: Windows, macOS, Android, iOS, and Web


Twist was developed to resist the particular demands of modern work by a remote workforce of 70+ people in 25+ countries. Users can follow the thread dialogues of one or more than a month old in this team messaging platform. This team messenger is ideal for remote teams. Jira Software, Integrated, Google Drive, Pipedream, Google Calendar, and more tools are all integrated to make users’ collaboration effortless.



  • Organized conversations
  • Private Conversations
  • Thread Conversations
  • Well Integrated
  • Project Management



 Plan TypeFreeUnlimited
 Monthly Charges0$ 5 per user


Available Platforms: Android, Windows, macOS, iOS


With emails, group chat, task management, and audio & video calls, Ryver allows the users to handle team communication in ONE APP. Ryver provides a discount to non-profit organizations and educational institutions, making it a useful communication tool for them.



  • Well Integrated
  • Task Management
  • Advanced Team Management
  • Custom Invite Links
  • Unlimited file sharing



 Plan TypeStarterUnlimitedEnterprise
 Monthly Charges$ 49$ 79$ 149


Available Platforms: iOS, Android, Mac, Windows


Glip, with features like HD audio, HD video calls, and task management could be one of the best team messenger platforms on the market. One of the primary advantages is that you can keep track of your team's tasks while having a discussion.



  • HD Video calls
  • Voicemail-to-text
  • Well-integrated
  • Real-time analytics
  • Cloud recording



 Plan TypeEssentialsStandardPremiumUltimate
 Monthly Charges$ 19.99$ 27.99 per month$ 34.99 per month$ 49.99 per month


 Available Platforms: Windows, Android, iOS


Pumble is a free team chat app that may be used instead of emails and allows you to chat with unlimited users. It is an online web program that runs in a browser, but it may also be downloaded and installed on your computer or mobile phone.



  • Real-Time communication
  • Message Formatting
  • Unlimited chat history
  • Channel browser
  • Smart notifications





Available Platforms: Windows, Mac, iOS, Android


nTask is an all-in-one project management and team communication tool used by startups, SMEs, and large enterprises to stay on track. The tool gives you the ability to share comments, chat with a team member, and share images and files to keep everything related to your projects in one place. The application integrates seamlessly with Zoom, Microsoft Teams, and with several other apps through Zapier.



  • Task Comments
  • Reply Later
  • Assign tasks and tag, team members
  • Project Collaboration
  • Task Management
  • Video Conferencing Integration
  • Document Management
  • File Sharing



 Plan TypeFreePremiumBusiness
 Monthly Charges0$ 4 per user$ 12


Available Platforms: Web, Android, iOS


We hope that the information in this blog will assist you in selecting the best team communication tool. Analyze your business requirements, and do some market research on the chat tool's performance, features, client or user reviews, and other factors before opting for the tool. So you don't have to replace the tool since it doesn't fit your needs.


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