10 Best EOR Platforms for Hiring Remote Customer Support Teams in the USA

Despite the naysayers, America knows how to do business. The U.S. still leads the world with over $30 trillion in GDP as of this year— more than the next three countries combined.

But even Uncle Sam can’t afford to rest on his laurels. Sure, America might lead the way in innovation and be home to some of the biggest brands on the planet, but there’s one thing even the most gargantuan companies can’t afford to mess up: customer support.

How much does it matter? Well, 73% of customers say they stay loyal to brands with good customer service. 78% of American consumers have backed out of a purchase because of a poor customer experience. And a staggering 92% of consumers will completely abandon a company after two negative interactions.

Finding skilled, affordable support agents fluent in your customers’ language is no easy task. That’s why many U.S. companies are expanding their search globally, welcoming remote international talent. But hiring overseas isn’t as straightforward as domestic recruitment — and that’s where Employer of Record (EOR) platforms come in.

Whether you need someone in Manila for the midnight shift or want to build a 24/7 global support team, EORs make it legally and logistically possible.

Below, we’ve highlighted the ten best EOR platforms money can buy, so all you’ve got to do is take your pick. Let’s get into it.

1.Remote

If you’re looking for a United States Employer of Record, Remote is like the Apple of EOR platforms — clean interface, great support, and a tendency to just work. It's a full-stack solution for hiring international talent without setting up foreign entities, and it handles everything from payroll and benefits to tax compliance and onboarding.

For U.S. companies trying to staff 24/7 customer support, it means you can hire someone in Colombia, Poland, or the Philippines this week, and stay fully compliant.

Standout feature: In-house legal infrastructure in every country they operate. Translation: fewer third-party surprises, and less risk of accidentally breaking some obscure employment law in Vietnam.

What could be better: Support can be slow to respond during onboarding spikes.

Pricing: Starts at $599/month per employee (they also offer contractor management for free up to a certain threshold).

2. Deel

Deel is Remote’s flashier cousin — fast-growing, feature-rich, and incredibly aggressive in adding new capabilities. It supports EOR in 150+ countries and throws in extras like global health benefits, equipment shipping, and even visa support. Great for companies scaling quickly and needing flexibility.

Standout feature: Integrated sourcing, payroll, contractor management, and even HR tools — plus, 24/7 live support with actual humans.

What could be better: The platform is constantly adding features, which sometimes feels more like a beta test than a polished release. Also, the UI isn’t as intuitive as Remote’s.

Pricing: Starts at $599/month per employee. Contractor management starts at $49/month.

3. Remote People

If you’re building a global support team and want a U.S.-focused EOR provider that balances affordability with compliance, Remote People is a standout. With transparent, flexible Employer of Record (EOR) pricing models starting at just $199 per employee per month, it’s a smart pick for startups and growing businesses alike.

Remote People specializes in helping international companies hire in the United States without setting up a legal entity — handling everything from payroll and compliance to onboarding and tax filings. Their platform is designed with simplicity and clarity in mind, making it especially appealing for teams that want fewer surprises and more control.

Standout feature: Competitive pricing and straightforward compliance support for U.S. hiring — great for scaling support teams without scaling your legal headaches.

What could be better: U.S.-centric focus means it’s not as broad in international coverage as Deel or Remote, but perfect if the U.S. is your primary target.

Pricing: Starts at $199/month per employee.

4. Velocity Global

One of the veterans in the EOR game, Velocity Global is known for its enterprise-grade compliance, rock-solid reliability, and global reach. If you're hiring at scale — or just want your lawyers to sleep at night — it's a solid bet.

Standout feature: Excellent legal and compliance infrastructure — especially useful for high-risk or highly regulated industries.

What could be better: The platform isn’t the sleekest, and support can feel very “corporate” — not ideal if you’re a lean startup moving fast.

Pricing: Custom pricing.

5. Rippling

Rippling started as an HR platform and recently added EOR services to its already packed toolset. If you're already using Rippling for things like device management, onboarding, and payroll, their EOR offering feels like a natural extension.

Standout feature: One dashboard to rule them all — IT, HR, payroll, and now international hiring, all in one interface.

What could be better: EOR coverage is still ramping up — not as many countries supported as Remote or Deel. Also, pricing and services may be bundled in ways that don’t suit every business.

Pricing: Custom pricing.

6. Papaya Global

Papaya Global has a strong reputation for scalability, compliance, and a data-driven platform that feels like it was designed by people who actually understand payroll pain. It covers 160+ countries and is particularly strong when it comes to multi-country payroll consolidation — great if you're building a support team spread across continents.

Standout feature: Papaya’s analytics and dashboards are next-level. If your CFO wants to geek out over labor costs by region, this is the one.

What could be better: The platform can feel overwhelming if you’re a small team with simple needs — and there’s a bit of a learning curve upfront.

Pricing: Starts at $650/month per employee. Contractor management starts at $25/month.

7. Multiplier

Multiplier is kind of the “startup darling” of the EOR space — growing fast, UX-focused, and affordable. It covers 150+ countries and offers benefits management, multi-currency payroll, and even employee insurance built-in. A solid choice for lean U.S. companies trying to build global support teams on a budget.

Standout feature: Transparent pricing, great mobile experience, and a smooth onboarding workflow that feels startup-friendly.

What could be better: Support isn’t always real-time, and the knowledge base can be light — especially if you're hiring in less common countries.

Pricing: Starts at $400/month per employee. Contractors: $40/month.

8. Oyster

Oyster positions itself as the ethical, mission-driven EOR — helping companies hire globally and fairly. Think of it as the Patagonia of remote hiring platforms. Great if you care about things like pay equity, local benefits parity, and doing the right thing while building your support team.

Standout feature: Country-specific hiring guides and a “global employment cost calculator” that helps you forecast total spend, not just salary.

What could be better: Not as feature-packed as Remote or Deel, and customer support can be hit-or-miss depending on your tier. Some reports of sluggish onboarding in certain regions.

Pricing: Starts at $499/month per employee. Custom pricing available for larger teams.

9. Safeguard Global

Safeguard Global is ideal for enterprises building large-scale international teams, including customer support functions. It’s an EOR-meets-HR-outsourcing hybrid — especially strong in compliance-heavy industries like healthcare, finance, or government-related services.

Standout feature: Offers both EOR and full BPO-style workforce solutions — think of it as your outsourced HR department if you need it.

What could be better: Not built for speed. If you're a nimble startup needing to spin up hires fast, the process here might feel a little… glacial.

Pricing: Custom pricing.

10. Talent500

Talent500 is more than just an EOR — it actually helps you find top remote support talent, particularly across India, Southeast Asia, and Eastern Europe. Think of it as an EOR with a built-in recruiter. It’s a great option if you want help sourcing and hiring.

Standout feature: AI-driven talent matching with vetted, pre-screened candidates — a time-saver if you don’t already have a pipeline.

What could be better: EOR coverage is growing but not as mature as players like Remote. Some companies also report a smaller support team compared to the big names.

Pricing: Custom pricing.

So, there you have it — 10 of the best EORs to help you hire smarter, faster, and with fewer legal hurdles. Pick your EOR, build your dream team, and let your customers feel the love — no matter what time zone they’re in. For more on the world of business and HR, check out our article on building the perfect tech stack for your marketing team, or read up on how to empower your team through inclusive communication. Thanks for reading!